What are the responsibilities and job description for the Human Resources Assistant (PT) position at Lucas Metropolitan Housing Authority?
Position Title: Human Resources Assistant
Classification Title: Specialist II
Reports to: Human Resources Manager
Department: Human Resources
FLSA & Union Status: Hourly; Non-Exempt; Non-Union
Employment Status: Part-Time
Summary
Provides comprehensive administrative support for the day-to-day operations of the Human Resources Department; exercises responsibility and provides support in some or all functional areas: recruitment and selection processes, training and development, personnel record maintenance via the HRIS, process invoices for payment, and assists with benefit related duties; exhibits a high level of confidentiality in all agency-related matters.
All activities must support Lucas Metropolitan Housing (“LMH”) mission, strategic goals, and objectives.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
- Provides general support for the Human Resources Department such as preparing correspondence, forms, and reports; arranges/schedules meetings; maintains electronic documents; records meeting minutes, transcribes interview/meeting recordings; files electronic and hard copy documents via HRIS; tracks applicable deadlines and sends reminders. Receives and distributes incoming mail; reads, sorts, and files mail; identifies time sensitive, urgent, or confidential information; processes outgoing mail.
- Provides exceptional internal and external customer service; responds in a timely manner to various queries either in-person, via telephone or via email; develops and maintains effective working relationships with co-workers, supervisors, and other Agency staff.
- Coordinates recruitment for job vacancies and the intake of new employees; arranges for or administers pre-employment tests as required; schedules interviews via the applicant tracking system, conducts reference verifications and background screenings; instructs and guides new employees to the completion of the onboarding process.
- Coordinates, schedules, and conducts new hire orientation; prepares all new hire and orientation materials, communicates and/or initiates requests in anticipation of a new employee or internal transfer start date with the hiring manager and other departments or personnel.
- Assists with all activities related to employee benefits, including initial enrollment and open enrollment; prepares reports, including reports used in contract labor negotiations, reconciles monthly benefit statements for deduction/enrollment discrepancies; maintains knowledge of employee benefit programs including family and medical leave, workers' compensation, and unemployment claims. Provides instruction and relevant procedures for workplace accidents/injuries inquiries, tracks submissions and due dates, and follows up on missing information.
- Assists with the coordination and scheduling of agency-wide training, staff training events or programs and recommends resources, as needed. Makes entries and assists with the maintenance of the training records via Paycor such as adding certifications and the completion of assigned courses.
- Coordinates, as directed, temporary staffing needs by contacting and working with the contracted temporary staffing agency; conducts temporary staffing orientation.
- Prepares employee recognition documents, responds to various queries from managers, employees, departments, other agencies, vendors, residents/clients, and job applicants as needed.
- Assists with processing of prior service/sick leave transfers.
- Assists with processing departmental invoices for payment.
- Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required.
- Demonstrates regular and predictable attendance.
- Performs other related duties as assigned.
Behavioral Competencies
This position requires the incumbent to exhibit the following behavioral skills:
Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority; uses appropriate judgment & decision making in accordance with level of responsibility.
Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition.
Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers
Professional Behavior: Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate.
Reliability & Judgment: Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Agency expectations. Performs work in a reliable manner that is both accurate and timely.
Education and/or Experience
High school diploma or equivalent. Associate’s degree in human resource management preferred. Two (2) years of experience in human resources or related specialty is preferred. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver’s license and be insurable under the Agency’s plan.
Technical Skills
To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required for assigned tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee may occasionally transport up to 20 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment. The noise level in the work environment is usually moderate.
Adopted: 02-22-2007 Revised: 04-03-2025
