Assistant Dispensary Manager

Assistant Manager

We are seeking a dynamic and experienced Assistant Manager to join our team. The Assistant Manager will work alongside the General Manager to manage the day-to-day operations of the dispensary, including but not limited to overseeing the inventory, supervising the staff, ensuring customer satisfaction, assisting delivery operations, and ensuring compliance with all state and local regulations.

Key Responsibilities:

• Overseeing the daily operations of the dispensary, including but not limited to opening and closing procedures, cash handling, inventory management, and customer service.
• Ensure that all staff members are properly trained and adhere to all policies and procedures.
• Work with the General Manager to achieve sales goals
• Assist with inventory management, including receiving and stocking products, performing regular inventory audits, and ensuring accurate record-keeping.
• Assist the General Manager in hiring, training, scheduling and managing staff
• Ensure compliance with all state and local regulations, including but not limited to cannabis laws, health and safety regulations, and employment laws.
• Maintain a clean, organized, and welcoming store environment.
• Provide exceptional customer service, including greeting and assisting customers, answering questions, and resolving customer issues and complaints.
• Ensure that all deadlines are met and take accountability for completion
• Ensure consistent execution of steps of service by using tools such as staff meetings, and customer feedback
• Constantly work to improve standards and customer satisfaction
• Take pride in the dispensary business and ensure the dispensary operates efficiently and profitably
• Effectively manage cash controls and financial reporting
• Ensure the cash registers are accurate at the end of every shift
• Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies
• Become efficient in New York's seed-to-sale tracking system and integrated systems
• Will be trained in retail, inventory, and delivery

Qualifications:

• Experience in a management role, preferably in a cannabis dispensary or a retail environment is preferred but not required
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills, with the ability to multitask and prioritize.
• Knowledge of cannabis strains, products, and consumption methods.
• Ability to work in a fast-paced environment and handle high-stress situations.
• Knowledge of local and state regulations pertaining to cannabis dispensaries.
• Must be able to stand for long periods of time, and lift items weighing < 30lbs.
• Must be able to pass a background check (excluding cannabis related offenses).
• Ability to maintain a customer focused culture.
• Work/manage coverage of weekends and holidays as necessary.
• Must be flexible regarding work schedule and willing to work 5-6 days per week including evening and weekends including opening and closing shifts.
• Cannabis experience required

Requirements:

• Cover letter
• Resume
• Two professional references and one personal reference

Lucky Green Ladies NY, LLC is an equal opportunity employer

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Customer service: 2 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Kingston, NY 12401 (Required)

Work Location: In person

Salary : $45,000 - $48,000