What are the responsibilities and job description for the Process and Performance Manager Broker Management position at Lufthansa?
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Tasks
As the Process and Performance Manager Broker Management , you will perform the following duties :
- Oversee all processes related to outside brokerage services within AMERICAS
- Work to improve processes and drive efficiency whether handled locally or on the corporate level
- Work with process management persons or departments within the company regarding cross-functional subjects
- Provide support to operations especially regarding interfaces between transportation and broker processes
- Liaison with relevant IT departments
- Business ownership of IT applications to decide on requirements for necessary developments aimed at ensuring high-quality compatibility of data
- Describe customs regulations and ensure mapping in the internal process documentation tool (ProX), including linking with the relevant logistics processes
- All other duties as assigned or required
Requirements
To excel in this role, you will need a combination of the following qualifications :
About Lufthansa Technik Component Services LLC. Lufthansa Technik is the worldwide leading independent provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance programs and state-of-the-art repair methods we ensure the durable reliability and availability of our customers' aircraft fleets. We are an internationally-licensed maintenance, production and development company. With its six business units (Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, and VIP Services and Innovation) the Lufthansa Technik Group offers its approximate 800 customers worldwide, a complete range of services round about aircraft technology.
