What are the responsibilities and job description for the Front Desk Coordinator position at Luis Hines & Associates P.A.?
Join our team as a Front Desk Coordinator and become the welcoming face of our medical practice! As the first point of contact for patients and visitors, you'll play a crucial role in ensuring a positive experience for everyone who walks through our doors.
Work Hours: Monday-Thursday 11:00 am-6:00 pm
Here's what you'll be doing:
Warm Welcomes: Greet patients and visitors with a smile, providing a professional and friendly atmosphere from the moment they arrive.
Efficient Communication: Answer phone calls promptly and courteously, addressing inquiries and directing calls to the appropriate person to ensure smooth operations.
Appointment Management: Utilize your organizational skills to schedule appointments and maintain the appointment calendar, ensuring optimal utilization of time slots.
Administrative Support: Perform data entry tasks with accuracy and attention to detail, including patient information and medical records, to keep our systems updated and organized.
Documentation: Type correspondence, reports, and other documents as needed, contributing to the efficient flow of information within the practice.
Tidy Environment: Maintain a clean and organized front desk area, creating a welcoming and professional ambiance for patients and visitors.
Experience and Skills:
- Medical office experience is required, as you'll be handling tasks specific to healthcare settings.
- Bilingual proficiency is a must, enabling you to effectively communicate with our diverse patient population.
- Strong phone etiquette and customer service skills are essential for this role, as you'll be interacting with patients and visitors on a daily basis.
- Proficiency in data entry and office management tasks will be advantageous in handling administrative responsibilities effectively.
- Familiarity with medical terminology is a plus, but not a requirement. We value candidates who are eager to expand their knowledge in this area.
- Excellent organizational skills and attention to detail are crucial for multitasking in our fast-paced environment.
This position offers an exciting opportunity for a Front Desk Coordinator who thrives in a dynamic and customer-focused setting. If you're passionate about providing exceptional service and contributing to the smooth functioning of a medical practice, we want to hear from you!
Please note that while this job description outlines key responsibilities, we understand that duties and activities may evolve over time. We're committed to providing a supportive and flexible work environment where you can grow and succeed. Apply now and become a valued member of our team!
Job Type: Part-time
Pay: $15.00 - $19.00 per hour
Expected hours: 25 – 30 per week
Schedule:
- Day shift
- No nights
- No weekends
Work Location: In person
Salary : $15 - $19