Implementation Project Engineer

Who we are: 

At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in technology along with unwavering partner support ensures we provide top-notch quality, dependability, and stability for both our direct customers and our network of resellers. 

What you will be doing: 

As an Implementation Project Engineer, you would be responsible for traveling nationwide and assist in the installation, configuration, and troubleshooting of cutting-edge surveillance systems that align with customer needs. You will be working exclusively with a dedicated client to ensure seamless systems implementation and integration. 

Territory:

North America 

What your primary responsibilities will be: 

• Install, configure, and test surveillance systems (IP cameras, NVRs, access control, and video analytics software) at client sites nationwide 

• Diagnose and resolve technical issues, while providing hands-on customer training and support 

• Integrate surveillance systems with clients’ existing networks for optimal performance 

• Maintain accurate logs of installations and configurations for efficient future support 

• Work closely with project managers, sales teams, and clients to ensure seamless project delivery and customer satisfaction 

• Travel extensively (up to 75% of the time, often 3 weeks per month during peak season) to ensure on-time, successful system setups across the US 

• Other projects as assigned  

What you will need:  

• High School Diploma or GED required; vocational training or an associate’s degree in information technology, Electrical Engineering, or related fields is a plus  

• 3 years of hands-on experience installing and configuring video surveillance systems or similar technologies 

• Strong understanding of IP cameras, NVR systems, networking (PoE, IP addressing), and access control systems 

• Network or Security certifications, along with manufacturer-specific credentials (e.g. Pelco, Dahua), are highly desirable 

• Expert troubleshooting abilities to resolve hardware, software, and networking challenges on the go 

• Excellent oral and written communication skills (ability to present information to both technical and non-technical people) 

• Capable of working independently with minimal supervision, managing time efficiently 

• Outstanding listening skills and attention to detail  

• Ability to manage multiple tasks in a fast-paced environment  

• Excellent organizational and computer skills including computer fluency in MS Office  

Physical Demands:  

• Must be able to remain in a stationary position 50% of the time if needed  

• May be required to stand for long periods of time 

• Constantly operates a computer and possibly other work-related machinery  

• Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine including repetitive motions 

• Constantly receiving detailed information through oral communication  

• Constant talking, expressing, or exchanging ideas by means of verbal communication  

• Constant clarity of vision at near and/or far distances  

• May be exposed to outdoor weather conditions and noise levels  

• Willing to travel up to 75% of the time, often for extended periods during peak seasons 

Why do you want to work for us?  

We are proud of what we do and who we are. At Luminys, you will be surrounded by a team that is dedicated, bright, and enthusiastic about both technology and security solutions. We are always trying to find new ways to improve our methodology, our operations, and raising the bar in our industry. We are a culture built on taking care of each other, our customers, and above all else – offering a solution that works for all.  

In addition, we offer the below benefits: 

• We offer full benefits (medical, dental, vision, life insurance) to make sure you take care of yourself and your family 

• A retirement contribution plan to make sure your future is taken care of 

• Parental leave when you have a new baby because let’s be honest, we all need some extra sleep and cuddle time with a newborn 

• Paid Time Off to spend a day at Disneyland, sip cocktails by the beach, or maybe even just veg out in front of the TV 

• Paid Holidays because we believe in celebrating the important milestones in our country (plus some added time off to hang with loved ones or rest) 

• An overly excited (but well-intentioned) HR Manager who will welcome you to the team with open arms