What are the responsibilities and job description for the Service BDC Representative position at Lunghamer Buick GMC?
Description of the role:
Lunghamer Buick GMC is looking for a highly motivated Service BDC Representative to join our team in Waterford, Michigan. As a Service BDC Representative, you will be responsible for effectively communicating with customers to schedule service appointments, provide information about services offered, and ensure customer satisfaction.
Responsibilities:
- Communicate with customers via phone and email to schedule service appointments
- Provide information about service offerings and pricing
- Ensure customer satisfaction by addressing any concerns or issues
- Effectively manage service appointment scheduling system
Requirements:
- Excellent communication and customer service skills
- Ability to effectively multitask and prioritize tasks
- Experience in a customer service or call center role is a plus
- Proficiency in computer systems and software
Benefits:
- Competitive compensation of $0 per hour
- Health benefits
- Paid time off
About the Company:
Lunghamer Buick GMC is a well-established automotive dealership located in Waterford, Michigan. We pride ourselves on providing top-notch customer service and a positive work environment for our employees.
