What are the responsibilities and job description for the BDC Representative position at Mercedes Benz of St. Clair Shores?
Mercedes Benz of St. Clair Shore, MI automotive dealership is looking for a dynamic Business Development Center Representative to join our growing team.
BDC Representative responsibilities include:
- Conduct cold calls, gather and track all guest data as directed; accurately input into BDC database.
- Handle all guest inquiries with a focus on 100% guest satisfaction.
- Assist in developing and implementing marketing strategies to promote the business.
- Utilize strong organizational skills to manage multiple tasks and prioritize workload effectively.
- Collaborate with the sales team to identify new market opportunities and trends.
- Utilize math and retail math skills to analyze sales data and make informed business decisions.
- Participate in departmental and dealership meetings; other duties as assigned by management.
- Adhere to all company policies and procedures.
Required Experience:
- Previous experience in a sales or customer service role is preferred
- Excellent communication skills, both written and verbal
- Ability to build rapport with clients and establish long-term relationships
- Proficient in using CRM software and other relevant tools
- Detail-oriented with exceptional organizational skills
Compensation Package:
- $16 per hour, plus monthly bonus
- BCN/BCBS Health insurance
- Dental, Vision, and Optical Insurance
- Company-Paid Life Insurance
- 401(k)
- Paid Vacation & Holiday
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental Pay:
- Monthly bonus
People with a criminal record are encouraged to apply
Experience:
- BDC: 1 year (Required)
- Auto Dealership: 1 year (Required)
Work Location: In person
Salary : $16