What are the responsibilities and job description for the DISPATCHER position at LYDIA SECURITY MONITORING INC?
Responsibilities and Duties
Respond to emergency alarms
Be a lifeline to customers
Dispatch the authorities (PD/FD/MD)
Answer in-bound phone calls
Resolve customer issues or concerns
Qualifications and Skills
Clear, articulate, and professional telephone voice and etiquette
Excellent attendance required
Excellent customer service skills
High school diploma / equivalent
Basic computer knowledge
Comfortable in a fast-paced environment
Ability to multitask
Requires a successful background check and drug screen testing
Work Remotely: No
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