What are the responsibilities and job description for the Client Services Specialist position at Lympha Press?
LymphaPress, an industry-leading and award-winning organization specializing in home compression therapy products, has an excellent opportunity to join our Reimbursement team Client Services Specialist.
This position will be in-office and involves the coordination of all aspects of patient case development and equipment order preparation for durable medical equipment.
This role will be responsible for the following:
- Handle incoming requests from referrals for new orders.
- Request medical records from referral and physician offices.
- Gather and review all information necessary for authorization and medical necessity.
- Provide information to patients regarding patient financial responsibility & product features and benefits.
- Perform patient intake - record medical necessity information into Company database.
- Communicate with territory managers, associate sales representatives, and referrals on order status.
- Approve orders based on insurance guidelines prior to releasing order to shipping.
- Participate in traditional and e-learning programs.
- Work effectively with other company employees, managers, and departments.
- Perform all job functions with Company Mission, Vision, and Goal Statements in mind.
- Perform other duties as assigned..
For over 40 years, Lympha Press has produced the most well-regarded dynamic compression therapy systems and helped patients all over the world with lymphedema, venous insufficiency, and lipedema manage their condition and improve their quality of life. We are always looking for hard-working, honest people who are motivated to succeed and willing to learn. Lympha Press is honored to be a certified Great Place to Work and recognized as a top employer by Philly Top Workplaces and Fortune Magazine.
Serving patients nationally, we are committed to making a difference in the lives of those we serve by putting our core values (SCRIP) into action through:
- Solving problems
- Being Courageously kind
- Redefining possibilities through quality
- Inspiring others
- Putting people first
If you're seeking an organization with a great culture, we have much to offer! We are honored to be certified as a Great Place to Work and to be recognized by Philly Top Workplaces and Fortune Magazine as a top employer in our industry! We offer a competitive compensation and benefits package. Apply today to become a valued member of our growing team!
AAP/EOE/Disability/Veterans
Salary : $31
