Location:

  North Campus Administration - Vista, CA

  Annual Salary: $70,000 - $90,000

  52 Weeks

OUR STORY

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at http://www.maacproject.org/     

Under direct supervision, the Sr. Manager - Family & Community Service will promote and encourage collaboration between parents/ families, Head Start and MAAC Administration staff, community resources, and service providers to ensure compliance and active participation in the implementation of the Family & Community Engagement Service Area goals and objectives. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Develops and maintains the Family and Community Engagement Standard Operating Procedures, develops and implements criteria/standards to provide on-going monitoring for Family & Community Engagement; develops and maintains linkages with social service agencies and providers; participates in family and community events; assists in the coordinator of referrals and appointments for families and ensures follow-up.
• Supports CDP center parent participation and male engagement activities including meeting set-up logistics (secure place, order food, reimbursement payments, etc.). Assist in the recruitment of parents for the Father/Father Figure program while clarifying and adding to their understanding of the parent’s role in the Head Start Program through technical assistance and training.
• Conducts and/or coordinates needed seminars and workshops for center staff and parents using the Head Start Parent, Family and Community Engagement Framework and parent engagement other topic areas that are appropriate.
• Demonstrates cultural competence by interacting respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms, and values the worth of individuals, families, and communities and protects and preserves the dignity of each.
• Supervises subordinate supervisory and other staff including, but not limited to, prioritizing and assigning work; conducting performance evaluations; ensuring staff training; and, in conjunction with other MAAC senior staff, making hiring, termination, and disciplinary recommendations.
• Facilitates and coordinates volunteer recruitment and training.
• Facilitates and evaluates awareness, linkages to development and utilization of community and regional resources in conjunction with staff, parents and community entities while contributing to the development of the Family and Community Engagement service plan to promote parent participation.
• Monitors the delivery, compliance and quality of family partnership agreements and provides technical assistance to center personnel. Submits periodic written and oral reports to the CDP Management team that monitor and track implementation of parent engagement and family outcomes at the centers.
• Serves as liaison between Head Start parents/families, program centers and other community resources and provides professional leadership.  Works with parents to develop programs and activities to meet the Family Engagement Outcomes, using staff and community resources.

• Maintains and updates a Parent and Family Engagement Record Keeping System that provides demographic information, documents parent engagement in the program, and ensures confidentiality.
• Interacts with parents and staff to accomplish activities which include: a family literacy program, a program for transition, coordinate and implement an on-going volunteer system that insures parent and community volunteer participation at the center level, in conjunction with staff.
• Coordinates Parent Leadership Activities.
• Serves as a parent advocate to address parent concerns and facilitates communication with center directors and managers.
• Works in conjunction with other service area managers and center directors to ensure implementation and compliance with performance standards.
• Responsible for accurate written and oral translations; ensures translating activities are appropriately delegated and available
• Attends some evening and/or weekend meetings, conferences, and trainings.
• Performs other related duties and tasks as assigned.
• Ability to work evenings and weekends.   

Ability to:

• Ability to utilize intermediate to advanced Microsoft office skills including, Word, Excel, Publisher and PowerPoint applications

• Bachelor’s degree in Social Science, Behavioral Science, Human/Child Development or management-related field, or any combination of accredited social service college courses. 
• Bilingual (English/Spanish) speaking, reading and writing required
• Five (5) years of progressively responsible relevant experience in a social service or head start setting, at least two (2) years of which were in a supervisory or program/project management capacity.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

Salary : $70,000 - $90,000