Demo

Receptionist Needed at Busy Downtown Law Office

Mac's List
Portland, OR Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 3/25/2025

About the Firm : Multnomah Defenders, Inc. (MDI) is a non-pro?t public interest law ?rm established in 1982. Our mission is to provide high quality representation to our clients and to treat every client with dignity and respect. MDI operates with a staff of over 70 people, including attorneys, trial assistants, a social worker, case managers and investigators. MDI lawyers defend adults and juveniles in courts of Oregon in criminal, juvenile, contempt and appellate matters. MDI has two offices with its primary office located downtown in the World Trade Center at 1001 SW Naito Parkway, next door to the Multnomah County Courthouse.

Position : As a front-facing role, the receptionist is responsible for greeting clients and fielding calls for a variety of clients, vendors, contractors, and those who work within the court system. In a professional and friendly manner, the receptionist must be able to efficiently direct a call or client in the right direction. The receptionist is supervised by the Office Manager and will aid in helping to keep the firm running smoothly when directed. This is a full-time position, working Monday through Friday from 8am to 5pm; it is also part of a bargaining unit.

Quali?cations :

  • Excellent verbal communication skills
  • Calm phone demeanor and comfort fielding multiple calls and managing call logs
  • Conversational Spanish speaking ability a plus
  • Basic knowledge of office equipment, competency in Microsoft Word, Excel, Outlook, and Windows computers
  • Flexibility, strong multitasking skills, attention to detail
  • Experience working with people under stress

Responsibilities :

  • Answer and route phone calls for an extremely busy public interest law firm
  • Greet clients by telephone and in-person
  • Prepare a daily report of appointments
  • Monitor a shared ‘in and out’ program in order to transfer calls
  • Stamp and distribute mail, accept deliveries
  • Assist Office Manager in various administrative tasks
  • Help troubleshoot office equipment as needed
  • Help with case files as needed; some tasks may include preparing discovery requests, scanning files, and becoming familiar with our case management software, ActionStep
  • Compensation : Medical, Dental, Vision, and Life Insurance provided. MDI covers 90% of individual and family medical and dental insurance plans. Employer contributes an equivalent of 10% of salary to 401k after six months of employment, with optional additional employee contributions up to $23,000 and $30,500 for employees over the age of 50. Generous sick time, vacation time, and annual merit-based reviews with raises are also provided. Salary range is $45,653.74 to $64,237.86 depending on experience. Position includes free access to two on-site gyms, including one with views of the Willamette River. A Health Reimbursement Account (HRA) is provided. All employees receive 10 paid holidays a year, plus 2 ?oating holidays. MDI is an enthusiastic, supportive, and progressive work environment with a passionate workforce dedicated to our mission.

    Salary : $45,654 - $64,238

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