Operations Director

POSITION DESCRIPTION

TITLE: OPERATIONS DIRECTOR

POSITION SUMMARY:

Provides leadership, professional knowledge, expertise and direction in overseeing and managing efficient and successful shelter operations, procedures and programs, financial planning and budgeting, administration, and resource allocation.

KEY RESULTS:

Operations

• Oversees Animal Care Specialists for compliance of daily procedures.
• Develops annual and multi-year goals and monitors progress.
• Develops, implements, and monitors programs and procedures that maintain and/or improve established standards of animal care including but not limited to safety, feeding, housing, traffic flow, space use, and quality control.
• Oversees medical care for program compliance.
• Monitors and/or corrects programs and procedures for regulatory compliance.
• Directs and monitors facilities and grounds maintenance for cleanliness and efficiency as well as repair and/or updating in accordance with budget.
• Develops/implements and manages safety, emergency and disaster plans for employees, volunteers, and public.
• Directs customer service programs.
• Acts as community and government liaison.
• Participates in programs and activities as an executive team member.
• Performs other responsibilities as assigned.

Finance

• Works with Executive Director and Board of Trustees Treasurer to outline a budget for operations and staffing related to areas of supervision.
• Develops a budget and monitors revenues and expenses for compliance.
• Reviews and analyzes financial data for operational efficiency and goal achievement.
• Oversees departmental accounting processes for accuracy and procedure compliance.
• Reports and/or advises senior management of financial matters affecting organization.
• Proposes and oversees capital expenditures and projects to meet budget and timelines.

Administration

• Oversees recruitment, hiring, and development of operational staff and monitors applicable procedures for regulatory compliance.
• Assists in development of job descriptions.
• Evaluates staff performance on a regular basis and determines need for performance improvement, promotion, termination, etc.
• Oversees inventory management.
• Monitors administration procedures for efficacy and adherence; changes or replaces ineffective procedures.
• Grant writing

QUALIFICATIONS - PREFERRED

• Degree in business management or related field preferred.
• Five or more years of documented professional work experience in not-for-profit organization in a senior management capacity preferred.
• Strong organization, planning, and critical thinking skills.
• Ability to interact with people of all ages and cultural backgrounds.
• Effective oral and written communication skills including proper use of communication tools and technologies.
• Demonstrated ability to gather data, analyze facts, create solutions, and implement plans.
• Computer skills, Microsoft skills and well as point of sale skills.
• Human resources knowledge.
• Knowledge of current applicable animal welfare laws.

PHYSICAL REQUIREMENTS

• Good vision
• Ability to hear conversations via phone and portable communication device.
• Ability to sit, stand, and walk as needed
• Ability to occasionally lift up to 50 pounds

To apply, submit cover letter, resume’ and references to: director@mc-aac.org

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Ability to Relocate:

• Great Falls, MT 59404: Relocate before starting work (Required)

Work Location: In person