What are the responsibilities and job description for the Customer Support Specialist position at Macrosoft?
TOP 5 skills:
- Ability to handle questions and clear customer (internal and external) problems and ensure commitments to customers are met by resolving problems and providing services.
- Interfaces with internal or external customers in a professional manner in person, on the phone or through written communications
- Efficiently updates and reconciles various database systems to ensure accurate information and timely changes.
- Keeps accurate records of maintenance/installation activity and may access various computer databases to update company records.
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