Description and Qualifications

GENERAL STATEMENT OF DUTIES

Assists with various office functions associated with the collection and processing of taxes.  Performs routine data entry.  Processes incoming and outgoing mail.  Provides customer service to the public in person, by phone, and by mail.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

• Collects and records tax payments on real estate and mobile homes
• Provides customer service by offering information and assistance to the public regarding taxes
• Assists with collecting cash for tax payments
• Processes credit card payments through AutoAgent
• Prepares Mobile Home certificates
• Provides support with other duties in the Treasurer’s office
• Performs data entry functions such as those related to tax billing and the receipt of payments collected by the Treasurer's Office and/or banks into the computer
• Processes incoming and outgoing mail; opening, sorting, and distributing as needed
• Answers the telephone and accepts mail to assist customers with various inquires
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

MINIMUM QUALIFICATIONS:

High School education or one year of related work experience. Familiarity with excel and word are preferred.

This description is intended to indicate the kinds of tasks and levels of difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing the duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Equal Opportunity Employer

Closing Date: March 21, 2025 or Until Filled

If you prefer to submit a paper application, please submit to:
Corrie Becker at clbecker@madisoncountyil.gov 

Visit http://www.madisoncountyil.gov/jobs for paper application and full posting.

Internal Candidates should apply via Paycom Employee Self-Service -> Company Information -> Job Opportunities

Values and Benefits

Madison County's Organizational Values help direct every employee toward a common goal.  They remind us that we share a larger purpose.

Madison County's Organizational Values are:

• Communicate openly & honestly
  • I circle back when there is a need for clarity or amends
  • I have direct honest conversations with people rather than talking about them to others
  • I reach out for help when I need it and respond to others appropriately when they ask for help
  • I facilitate clarity not confusion
  • I listen to others while setting my own biases aside and focusing on the whole person
• Maintain high standards of excellence
  • I conduct myself in a way that demonstrates our standards of excellence
  • I define what success means within my team and engage them through a continuous improvement mindset
  • I and my team set appropriate goals and establish checks and balances to ensure our goals are reasonably achieved
  • I lead by example through establishing clear guidelines and defining our standards
  • I accept change that benefits my colleagues and our organization
• Integrity
  • I do what I say I'm going to do
  • I act in alignment with my values
  • I do the right thing when nobody is looking
  • I value input from others and recognize that I am not always right
  • I seek to build trust and avoid carelessly blaming others
• Accountability
  • I own my mistakes, apologize and make amends
  • I make myself available for, and am receptive to feedback
  • I take responsibility
  • I establish achievable deadlines for myself and my team
  • I take ownership by not making excuses
• Compassion
  • I treat my colleagues with respect and compassion by responding when appropriate in a timely and professional manner
  • I commit to showing compassion by seeing my colleagues as real people
  • I create an inclusive work environment where I value my colleagues as people
  • I respect my colleagues in how I speak about them when they aren’t present
  • I actively listen to my colleagues

Madison County Government offers a competitive compensation package including:

• Competitive wages on a step plan with guaranteed increases based on years of service.
• Complete health insurance benefits package with Medical & Prescription, HSA & FSA, Dental and Vision.
• Retirement contributions via the Illinois Municipal Retirement Fund (IMRF) pension.
• Eight-hour workday, which includes a one hour, paid lunch.
• 14 paid holidays.
• Employee Assistance Program.
• Life Insurance and Supplemental Accident & Critical Illness coverage.
• Paid time off in the form of Vacation and Sick days that begin accruing day one.
• You may be eligible for Public Service Student Loan Forgiveness (PSLF)

Salary : $19