Studio Coordinator

STUDIO COORDINATOR

Who You Are

You’re a go-getter who goes above and beyond (a go-above-and-getter?). You’re buttoned up but still fully in touch with your oddball roots. You’re organized, proactive, and obsessed with knowing what your team needs before they do, sometimes in spite of themselves. A sworn people person, you love building relationships both inside the company and out. You’re the Studio Coordinator we’ve been looking for, and we want you on our team.

What You’ll Do

As Madwell’s Studio Coordinator, you’ll embrace an ever-changing workday. You’ll warmly welcome our clients and guests (both in person and on the phone), monitor resources and supplies, create budgets and plans for team events, and generally help to keep things running smoothly for a sizable team of multidisciplinary superstars. 

Specifically, you’ll be:

• Keeping things running smoothly, happily, weirdly, funly, and festively around the office
• Overseeing first impressions and welcoming our clients, our staff, and visitors to the Madwell office
• Managing inventory for office, kitchen, cleaning supplies, MadSwag in a highly organized fashion
• Placing company orders and tracking deliveries related to materials, projects, and office supplies
• Overseeing food & beverage program at Madwell (Weekly Brunch, office snacks, pantry items, company events, client meetings)
• Assisting employees with in-office check-ins or remind them of the process
• Answering internal slack communications from our team and triaging them appropriately
• Managing all incoming/outgoing mail communicating with the team to ensure they receive their mail and that they are picking it up in a timely manner.
• Preparing conference rooms for client meetings and resetting them afterward
• Assisting the People Culture team with in-office events, when needed
• Providing general administrative support, including assistance with budget reports, travel arrangements, and workstation setup for new hires, as needed and as a backup
• Tracking internal costs for company ordering and events, processing expenses, and containing expenses within allotted budgets
• Ensuring the common areas (e.g. reception area, meeting rooms, kitchens, and open spaces) are kept tidy and ready for immediate use 
• Supporting the Head of Space Management in maintaining the exterior of the HQ office
• Performing other office support duties and responsibilities as needed

Our Must-Haves

• Ability to interface with clients, vendors, job applicants, and other visitors with a high degree of professionalism and courtesy 
• Self-motivated, hands-on, and participatory with strong results
• Exceptional customer service skills 
• Flexible and responsive to changing priorities
• Able to maintain a high level of professionalism and secure sensitive information
• Strong relationship-building skills
• Proven ability to problem solve independently and communicate interdepartmentally 
• Willingness to work in-person 5 days a week.

Where You’ve Been

• Experience working in a receptionist / office coordinator role in a creative agency setting is a plus

At Madwell, we strongly value the power of in-person connection and believe it fuels collaboration, creativity, and serves as a vital component of our cultural fabric. 

The Studio Coordinator plays a crucial part in maintaining the spaces where we connect and fostering relationships with other employees, this role will require you to be physically present in our Bushwick office five days a week, Monday through Friday. 

What We Offer

• Flexible PTO
• All Federal Holidays (including Juneteenth and Indigenous People Day)
• Paid Leave for Week Between Christmas and New Year
• Flexible Work From Elsewhere policy
• 12 Weeks Fully Paid Maternity & Paternity Leave
• Dog-Friendly Offices
• 1 month Sabbatical for every 5 years at Madwell
• Fully-stocked kitchens
• Flexible work schedule
• Cold brew beer on tap
• Weekly brunch
• Uber credit for After-Dark travel home from the office
• Employee Resource Groups for those in underrepresented groups
• 100% employer paid Health Insurance Plan, Dental and Vision Insurance
• FSA
• Commuter Benefits
• 401k Matching

Madwell Values

• Adaptability
• Experimentation
• Independence
• People
• Diversity
• Initiative
• Partnership
• Safe Space
• Open Mindset
• Discipline of Vision

If you’re interested in learning more about our values, check out our website: https://www.madwell.com/values/index.html

Our Diversity Commitment

The stress of job searching can make you wonder if you’re enough. Studies have even shown that women and people of color are less likely to apply to jobs when they don’t meet every qualification. We believe that you ARE enough, and that it’s okay not to meet every requirement. 

At Madwell, we are committed to building a diverse, inclusive, and authentic workplace. If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or other roles.

Salary Range: $62,500 - $68,000

* You must be based in NYC and willing to commute to our Brooklyn office 5 days a week to be considered for this role. *

Salary : $62,500 - $70,000