Desktop Specialist

Augusta, Maine

Contact Details

• Company: Vantage Point Recruiting
• Contact Email: Connect@Vantagepointrecruiting.com
• Career Website: vantagepointrecruiting.com
• Contact Phone:

Employer's Job Description

If you're passionate about technology, problem solving and helping others use technology effectively, we encourage you to apply!

This is an onsite, contract position (in Augusta, Maine) with some travel within a 10 mile radius (with mileage reimbursement).

Job Description:

• Equipment set up (Laptops, docking stations, monitors, etc.).
• Maintain inventory log.
• Proactively assist end users with simple desktop support.
• Ensure that all work is documented for future reference.
• Follow quality standards.
• Ability to work in a team environment.
• Strong communication skills; both written and spoken.
• Provide accurate and complete answers to general use and environment questions in a timely manner.
• Provide desktop computer support.
• Attend and participate in bi-weekly team and problem review meetings.
• Manage the retirement and disposal of obsolete computer equipment.

Qualifications:

• Experience in a technical/desktop support role
• Excellent communication and customer service skills
• Ability to clearly document and maintain inventory records