Administrative Coordinator

Malvern Community Health Services (MCHS) is currently seeking a full time Administrative Coordinator to support the administrative functions of our Outpatient Therapy Office in Reading , PA. This position is a full time, benefit eligible position working in the office 40 hours per week. The schedule for the Administrative Coordinator position is Monday through Friday with occasional evening hours required.

Position Summary: Supports Site Director as the point person for Outpatient operations.

Summary of Essential Position Functions:

Manages calls to the site and directs them appropriately. Schedules evaluations.

Greets patients and visitors as they arrive.

Collects and maintains patient deductibles and co-pays in an organized manner and tracks. Communicates any patient financial issues with Site Supervisor. Prepares and completes deposits on a weekly basis.

Manages supplies, inventory and ordering.

Acts as a liaison between Outpatient Services and billing department

Participates in continuing education to reach professional growth objectives.

Collects and distributes mail, faxes and interoffice communications.

Obtains current and up to date insurance information for current or potential patients.

Completes quantitative chart reviews daily and maintains up to date spreadsheet information.

Completes site scanning of clinical documentation.

Arranges transportation for patients in conjunction with the transportation department.

Maintains a spreadsheet with patient authorizations and notifies counselor/site supervisor if an authorization isnt up to date.

Completes documentation of monthly drills for the site and submits them to the appropriate parties.

Completes appeal letters for insurance denials and communicates with the billing department.

Completes new patient paperwork including intake documentation.

Submits weekly credit card receipts and cash to the Corporate Office.

Maintains confidentiality of the site, specifically related to patient identification and documentation.

Interacts with co-workers in a helpful manner which contributes to high morale.

Benefits

This position is a full time, benefit eligible position. Benefits offered include, but not limited to:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Paid Time Off

• 401K plan with company match

Qualifications: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. This position requires individuals that are client focused; team oriented; great interpersonal and communication skills; flexible to sudden changes in workload, emergency or staffing; dependable; problem solving skills; focused on compliance and performance quality. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High School Diploma or equivalent.

Technical/Computer Skills: Microsoft office proficient and past billing experience preferred. Ability to use various office equipment.

Work Environment and Hazards: No hazardous conditions. Protected from weather conditions.

Physical Requirements: Sedentary work-lifting 10 lbs. maximum

Emergency Classification: Non-Essential Personnel

Travel Required: No

• Malvern Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*