HCV Housing Specialist

The Manchester Housing Authority is a public housing agency funded by federal, state and local sources and by tenant rent payments. It is subject to stringent federal and state regulation. The Authority is an Equal Opportunity employer.

ESSENTIAL JOB FUNCTIONS:

The Authority is engaged by John D’Amelia & Associates, LLC. (JDA), an entity under direct contract with the Connecticut Department of Social Services (DSS), to administer programs funded by the U.S. Department of Housing and Urban Development (HUD) and by the State to provide housing assistance to persons who qualify. The Housing Coordinator for RAP (Rental Assistance Programs), TRAP (Transitionary Rental Assistance Programs); and Section 8, a federally-funded housing assistance program established under the Housing and Community Development Act of 1974, must follow and apply policies and procedures established by JDA and federal and state regulations in reviewing applications for housing assistance, and in certifying the eligibility of tenants and applicants for assistance programs.

The Housing Coordinator applies JDA, DSS and HUD policies and regulations in determining the eligibility of tenant applicants; performing or assigning background checks; calculating rent payments based on tenant income levels; certifying tenant eligibility; contacting landlords concerning tenant-related issues; arranging inspections of housing units; and all related activities consistent with the regulatory scheme.

The Housing Coordinator serves as the point person for any problem/issues related to the program and programmatic communications, monitors file auditing, and oversees the timely submission and completion of all information as required.

The Housing Coordinator uses computers and both standard Microsoft and specialized computer programs to perform many of the essential functions of the position.

The Housing Coordinator also meets face-to-face and by telephone with tenants and prospective tenants and landlords and meets with tenants/applicants at the Housing Authority offices to discuss eligibility, housing needs. From time to time the Housing Coordinator may be required to assist the Authority in Housing Court proceedings involving tenants and landlords.

The Housing Coordinator is exposed to confidential personal financial and health-related information concerning tenants and applicants and must respect and maintain the confidentiality of all such information.

The Housing Coordinator works other members of the JDA and Section 8 program staff, but reports directly to the Executive Director, who may require the performance of additional functions and duties in furtherance of the Authority’s mission.

ESSENTIAL JOB REQUIREMENTS AND QUALIFICATIONS:

1. Proficiency with computers and ability to learn software programs used in maintaining records of Section 8/ RAP/TRAP applicants/tenants.

2. Ability to communicate clearly and accurately in English, both in writing and orally, using computer keyboard and federal/state/MHA paper forms. A High School diploma or the equivalent is required; an associate degree or above is preferred.

3. Ability to follow and implement policies and state and federal regulations, and to complete routine tasks with minimal supervision.

4. Ability to meet monthly, quarterly and annual reporting requirements on deadline.

5. Ability to inform tenants and landlords of applicable regulations accurately and tactfully.

6. Ability to interact effectively with housing applicants and tenants under stressful and emotionally charged circumstances.

7. Ability to prioritize responsibilities under pressure and to carry out job functions in a timely and effective manner.

8. Ability to prioritize workload in order to meet deadlines.

9. The Housing Coordinator must bend, kneel, and/or squat to file and retrieve documents concerning tenant and landlord applications and related data; be capable of carrying files to and from filing cabinets; and be able to walk and/or drive to meet with tenants.

10. The Housing Coordinator must work effectively with other Authority personnel in a cooperative manner aimed at completing tasks quickly and efficiently.

11. A valid driver’s license is required

All Manchester Housing Authority job applicants must be prepared to undergo a criminal background check and testing for the use of unlawful drugs prior to and after employment.

Disclaimer: This job description is intended to describe the general nature and level of the work being performed and is not an exhaustive list of all duties and responsibilities. In addition, MHA management reserves the right to amend and change responsibilities and lines of reporting to meet business and organizational needs as necessary.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 35 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Manchester, CT 06040 (Required)

Work Location: In person

Salary : $20 - $23