Customer Service II - Bilingual

Our client, Health care industry is seeking a Customer Service II - Bilingual to join their team.

• Job Title :
• Customer Service II - Bilingual
• Location :
• Lake Bluff, IL 60044 (100% onsite)
• Client :
• Abbott
• Max Payrate :
• 23 / hour on W2.
• Interview process :
• Interviews will be on Teams on camera.
• HOURS :
• Monday through Friday 10 : 30am - 7 : 00pm CST. (It may be possible to move to an earlier shift at some point.)
• Job Description :
• Candidates must be bilingual, either French / English or Spanish / English.
• Workday experience is a plus, the ticketing system is Zendesk.
• The positions are in HR Services and are the first point of contact.
• Fluent in French and English (verbal and writing) or Spanish and English (verbal and writing).- This position is Nonexempt. Hours over 40 will be paid at Time and a Half.- 3 - 5-year experience required.- Takes inbound or places outbound calls to provide information to customers.- Utilizes a database to retrieve customer or company information.- Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.- Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.- Can organize and handle calls with speed and accuracy.- Can work with complex computer applications and resource materials.- Can use multiple operating environments (Windows, DOS, Mainframe).- Required to have skills in the following : Excel and MS Word.
• Application Process :
• If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
• About ManpowerGroup, Parent Company of :
• Manpower, Experis, Talent Solutions, and Jefferson Wells
• ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_
• Manpower, Experis, Talent Solutions, and Jefferson Wells_
• creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Salary : $23