What are the responsibilities and job description for the Quality Assurance Manager position at Marga Technologies?
Job Overview:
We are seeking an experienced Quality Assurance Manager to oversee test processes for various systems and user groups. The ideal candidate will have strong QA expertise and prior management or leadership experience. This role involves guiding QA teams to ensure high-quality standards across the organization.
Scope of Work/Job Characteristics:
The Quality Assurance Manager will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:
- Manages the definition, implementation, and integration of quality principles and processes into the design and development of software and IT processes.
- Oversees the User Acceptance Testing processes for the Project Management Office and its defined programs.
- Ensures that quality methods and procedures are executed.
- Ensures that products, applications, and systems comply with established quality standards and meet customer requirements.
- Analyzes best-in-class processes and establishes customer satisfaction metrics.
- Understands the interaction and relationship of business operations, operating systems, and network processes.
- Champions the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs, and team-building activities.
- Researches, develops, and implements testing methods and procedures.
- Creates and maintains an automation library and its relevant testing processes.
- Monitors and reports on defects.
- Ensures that products meet the highest quality standards.
Required Qualifications and Experience:
- A bachelor’s or master’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required.
- Minimum of seven (7) years in IT, with at least four (4) years in process engineering and two (2) years in project management.
- Certification in Process Improvement Methodologies and demonstrated proficiency in methodologies such as Lean Six Sigma or Kaizen, including a certification such as Lean Six Sigma Green Belt or Black Belt.
- Strong skills in mapping out business processes, identifying bottlenecks, and analyzing inefficiencies.
- Familiarity with tools like Microsoft Visio, Lucidchart, or specialized business process modeling tools (e.g., Business Process Model and Notation [BPMN] software like Bizagi or Architecture of Integrated Information Systems [ARIS]).
- Excellent verbal and written communication skills and interpersonal skills.
- Proven leadership and motivational skills.
Location: Onsite: Tallahassee, Florida
Background Check: A Level 1 background check is required prior to starting the work
Job Type: Contract
Benefits:
- 401(k) matching
Schedule:
- 8 hour shift
Experience:
- Quality assurance: 7 years (Required)
- Project management: 2 years (Required)
Work Location: In person
