What are the responsibilities and job description for the Contractor Licensing Specialist (Building Safety) – Marion County BoCC position at Marion County?
Contractor Licensing Specialist (Building Safety) – Marion County BoCC
Marion County is a 100% drug free workplace
This position is recruited and staffed with reSOURCE Government Services, not Marion County Government BoCC
Location: Marion County Building Safety – 2710 E Silver Springs Blvd; Ocala, FL 34470
Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM
Rate of Pay: $19.51 per hour full benefits
*Required: Must be able to clear pre-employment background, drug test; Must possess a valid and active Driver's License*
MAJOR FUNCTION
The primary function of this position is to provide service to licensed contractor customers and those who aspire to become licensed contractors with professionalism and expertise. Employees in this position are responsible for providing technical advisement in response to inquiries regarding contractor licensing issues.
ESSENTIAL FUNCTIONS
The following statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, to include working in other functional areas to cover absences and to provide efficient customer service during peak workload periods.
SECONDARY FUNCTIONS
CUSTOMER SERVICE
This is a front-line position providing excellent customer service to members of the general public and other County employees. Personal contact occurs with other employees of the unit, employees of other departments in the County, citizen, other County employees and customers. Service is provided in person, by phone, or by fax documents.
SUPERVISION
This position has no supervision responsibility.
EDUCATION AND EXPERIENCE
High School diploma or equivalent and minimum of (2) Two years (within the last 5 years) of experience in Permit processing, contractor licensing, construction administration or general clerical/customer service. Equivalent combinations of education and experience may be considered.
LICENSES
Possession of a valid Florida Driver License.
CERTIFICATIONS
JOB SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the required knowledge, skills, and abilities.
Language Skills
Machines and Equipment
This employee will be required to operate a computer, calculator, multi-line telephone, printer, fax machine, copy machine and other general office equipment. Motor vehicle operations will be required infrequently.
PHYSICAL DEMANDS
On a daily basis, the employee will be required to stand, walk, stoop, bend and kneel. While performing the duties of the job, the employee may be required to use hands to reach for items and may be required to lift up to twenty-five pounds. Vision and hearing must be within normal range (may include use of eye glasses and hearing aids).
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level for this environment will be moderate.
Location: Marion County Building Safety – 2710 E Silver Springs Blvd; Ocala, FL 34470
Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM
Rate of Pay: $19.51 per hour full benefits
*Required: Must be able to clear pre-employment background, drug test; Must possess a valid and active Driver's License*
Marion County is a 100% drug free workplace
This position is recruited and staffed with reSOURCE Government Services, not Marion County Government BoCC
Location: Marion County Building Safety – 2710 E Silver Springs Blvd; Ocala, FL 34470
Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM
Rate of Pay: $19.51 per hour full benefits
*Required: Must be able to clear pre-employment background, drug test; Must possess a valid and active Driver's License*
MAJOR FUNCTION
The primary function of this position is to provide service to licensed contractor customers and those who aspire to become licensed contractors with professionalism and expertise. Employees in this position are responsible for providing technical advisement in response to inquiries regarding contractor licensing issues.
ESSENTIAL FUNCTIONS
The following statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, to include working in other functional areas to cover absences and to provide efficient customer service during peak workload periods.
- Coordinates information from the public regarding complaints on contractors for referral to local licensing boards and the Department of Professional Regulation; coordinates information from applicants, sets up board meetings and notifies applicants and board members of such meetings.
- Sets up contractor licensing examination schedules, notifies other counties and applicants of schedules, reserves exam room; assigns examination numbers to applicants; and maintains State/County contractor licensing information.
- Receives test scores from the testing agency and notifies the applicants of their qualifications for registration.
- Receives applications from contractors registered in other counties or municipalities who desire to do business in the county within the Construction Industry by Reciprocity, and reviews applications for completeness and accuracy. Schedules review of the applications by the Marion County License Review Board.
- Prepares and forwards correspondence to other counties or municipalities in circumstances where contractors registered in the County desire to do business by reciprocity in other jurisdictions.
- Maintains files which include, but are not limited to, applications, insurance and worker’s compensation certifications, correspondence, notices of violations and citations. Includes actions taken by the Marion County License Review Board and/or the Construction Industry Licensing Board against contractors.
- Responds to telephone inquiries from contractors and the general public, providing information and answering questions in regards to certification and registration.
- Processes incoming mail to the division unit.
- Prepares cases against licensed contractors which were not resolved between contractors and homeowner(s) for appearance before the Marion County License Review Board. Attends monthly License Review Board hearings.
- Required to report to work at the appointed hour, as scheduled, and to work the entire assigned schedule.
SECONDARY FUNCTIONS
- Performs other duties as assigned.
CUSTOMER SERVICE
This is a front-line position providing excellent customer service to members of the general public and other County employees. Personal contact occurs with other employees of the unit, employees of other departments in the County, citizen, other County employees and customers. Service is provided in person, by phone, or by fax documents.
SUPERVISION
This position has no supervision responsibility.
EDUCATION AND EXPERIENCE
High School diploma or equivalent and minimum of (2) Two years (within the last 5 years) of experience in Permit processing, contractor licensing, construction administration or general clerical/customer service. Equivalent combinations of education and experience may be considered.
LICENSES
Possession of a valid Florida Driver License.
CERTIFICATIONS
- Notary public within six (6) months of hire
- Permit Technician certification with ICC within one (1) year
- C.L.O.A.F. – Construction Licensing Official Association of Florida Inc. Levels 1,2,3 within four (4) years..
JOB SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the required knowledge, skills, and abilities.
Language Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to tactfully respond to complaints from customers, regulatory agencies or members of the business community.
- Ability to write routine reports and correspondence.
- Ability to write legibly.
- Ability to speak clearly and make presentation to groups of people.
- Ability to calculate figures and amount such as discounts, interest, commission, proportions, percentages, area, circumference and volume
- Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
- Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Ability to identify a problem, analyze the problem and determine a best course of action or solution to resolve the problem.
- Ability to read and interpret written, oral, diagram or schedule form instructions and explain records and procedures to other individuals.
- Ability to use sound judgment in the selection of procedures and use of equipment to accomplish assigned task in the most efficient manner.
- Knowledge of department and division operations, pertinent Florida Statutes, and local codes and regulations related to contractor licensing and permitting processes.
- Ability to read and interpret County and State licensing laws and ordinances.
- Ability to enforce laws and ordinances in a firm, fair, and impartial manner.
- Ability to efficiently use code books and other resources associated with the permitting process.
- Knowledge of modern office practices and ability to properly operate pertinent office equipment.
- Skill in the use of a personal computer, pertinent software programs, email, internet and construction database systems.
- Knowledge of cashier functions; ability to perform cash drawer audits.
- Ability to work independently with minimal supervision.
- Ability to work efficiently and proactively in a demanding, high stress environment.
- Ability to adapt to new procedures and assignments.
- Ability to take teamwork approach to the job by cooperating with others when needed.
- Ability to establish and maintain effective working relationships with staff, contractors and the general public.
- Ability to communicate tactfully, courteously and maintain effective working relationships with other County departments and with members of the general public.
- Ability to remain calm in stressful situations.
Machines and Equipment
This employee will be required to operate a computer, calculator, multi-line telephone, printer, fax machine, copy machine and other general office equipment. Motor vehicle operations will be required infrequently.
PHYSICAL DEMANDS
On a daily basis, the employee will be required to stand, walk, stoop, bend and kneel. While performing the duties of the job, the employee may be required to use hands to reach for items and may be required to lift up to twenty-five pounds. Vision and hearing must be within normal range (may include use of eye glasses and hearing aids).
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level for this environment will be moderate.
Location: Marion County Building Safety – 2710 E Silver Springs Blvd; Ocala, FL 34470
Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM
Rate of Pay: $19.51 per hour full benefits
*Required: Must be able to clear pre-employment background, drug test; Must possess a valid and active Driver's License*
Salary : $20 - $0
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