Boutique Manager

Marissa Collections was founded in 1975 with a storefront boutique of hand selected items including clothing, jewelry, and accessories. The instant success among the small community on the Gulf of Mexico has continued over the years, emerging into a 10,000 square foot location in Old Naples. In 2021 we expanded to our second location at The Royal Poinciana Plaza in Palm Beach and will soon open our third location at the Ritz-Carlton Naples. Marissa Collections owes its success to staying true to the original goal... commitment to helping clients develop their individual style through personalized service and extraordinary selection.

The Opportunity:

Marissa Collections is looking for an organized and dynamic Boutique Manager for their new location at the Ritz Carlton Naples. This individual will collaborate closely with the Naples General Manager and store management team to achieve store goals, provide excellent customer service, and develop a strong dynamic team.

Supervisory Responsibilities:

The Boutique Manager is responsible for partnering with the General Manager to successfully manage all aspects of the business including achieving sales goals, identifying business opportunities, fostering client development and experiences, and overseeing store operations.

Leadership Responsibilities:

• Demonstrates an engaged management presence on the sales floor setting a standard of exceptional customer service and ensuring that all team members embody the core values of Marissa Collections.
• Manage, coach, train, and develop individual stylists to meet and exceed sales goals.
• Teach and manage relationship-based selling skills.
• Manage overall appearance of the store from visuals, displays, and overall merchandising.
• Responsible for the management and execution of jewelry-related processes and procedures
• Analyze store performance, identify opportunities, and propose solutions.
• Responsible for daily store opening and closing duties and procedures.
• Responsible for managing store operations and logistics.
• Provide detailed merchandise feedback to the buying team.
• Client development and communication.
• Coordinate client experiences.
• Performs other related duties as assigned.

Required Skills:

• Outstanding verbal and written communication skills.
• Ability to work both independently and collaboratively.
• Ability to prioritize and multitask
• Sense of urgency and consistent follow through
• Remain calm and collected under pressure
• Maintain professional appearance and demeanor at all times
• Exceptional time management skills with the ability to assign and delegate tasks.
• Ability to prioritize and multitask
• Excellent organizational skills and attention to detail.
• Solution oriented and ability to pivot when unplanned circumstances arise.
• This position will flex between the Ritz Carlton boutique and Old Naples locations.

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Requirements:

• Ideal candidate must possess 3-5 years in the luxury or jewelry business.
• Minimum of 3 years retail management experience required.
• Ability to work flexible schedule including nights, weekend and holidays.

Physical Requirements:

• Must be able to lift up to 15 pounds at times.

Marissa Collections is an EOE, and all offers of employment are conditioned on the successful completion of a background check.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Vanderbilt Beach, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail management: 2 years (Required)

Work Location: In person

Salary : $70,000 - $-1