Front Desk Representative

Position Title: Front Desk Representative

Location: San Antonio, TX
Reports To: Office Manager
Employment Type: Full-time

Job Summary

We are seeking a friendly, organized, and customer-focused Front Desk Representative to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, providing excellent customer service and managing administrative tasks. This role is crucial to maintaining a professional and welcoming environment for all who enter the premises.

Key Responsibilities

1. Customer Service:

   • Greet and welcome guests as they arrive.
   • Answer inquiries and address concerns in a courteous and professional manner.
   • Direct visitors to appropriate personnel or departments.

2. Administrative Duties:

   • Manage incoming calls, emails, and correspondence.
   • Schedule appointments and maintain calendars.
   • Keep the reception area clean and organized.
   • Handle incoming and outgoing mail and packages.

3. Security and Record-Keeping:

   • Maintain a log of visitors and manage access control as required.
   • Ensure proper procedures for guest sign-ins and identification.

4. Operational Support:

   • Assist with office supplies inventory and procurement.
   • Support additional administrative projects or tasks as assigned.

Qualifications

• High school diploma or equivalent; additional education in office administration or customer service is a plus.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., printers, scanners).
• Friendly and professional demeanor.