Director, Productivity and Process

We are seeking a Director, Process and Productivity! 

Location: Las Vegas (Hybrid)

The Director of Productivity and Process is responsible for driving operational efficiency, optimizing workflows, and implementing process improvements that enhance overall business performance. This role focuses on identifying opportunities to streamline operations, reduce costs, and improve productivity across all functions, ensuring alignment with company objectives and strategic goals.

Key responsibilities include analyzing current processes to identify inefficiencies, leading cross-functional initiatives to enhance workflow effectiveness, implementing best practices for resource allocation, and leveraging data-driven insights to drive continuous improvement. The ideal candidate is a strategic thinker with strong problem-solving skills, expertise in process optimization methodologies (such as Lean or Six Sigma), and the ability to lead teams in delivering measurable results.

Benefits:

• Medical, Dental, & Vision Insurance
• Life Insurance (Company Provided)
• Disability Insurance
• Flex Time Off 
• 401(k) & company match
• Employee Discount

Job Responsibilities

Strategic Leadership:

• Develop and execute a comprehensive productivity and process improvement strategy aligned with organizational objectives.
• Lead initiatives that optimize payroll, labor management, and workforce planning to maximize operational efficiency and control costs.
• Drive a culture of operational excellence by promoting continuous improvement initiatives across all levels of the organization.
• Partner with senior leadership to align process optimization projects with long-term business growth and workforce strategies.

Payroll and Labor Management:

• Oversee labor standards, ensuring alignment with payroll budgets, sales forecasts, and productivity benchmarks.
• Monitor and manage labor cost metrics, such as labor-to-sales ratios, overtime usage, and compliance with labor laws.
• Implement workforce management systems and tools to improve scheduling, forecasting, and payroll accuracy.
• Collaborate with field leadership to provide resources and training on efficient labor planning and payroll management.

Workforce Planning:

• Design and implement workforce planning strategies that balance labor efficiency with employee engagement and retention.
• Partner with Human Resources to ensure workforce plans align with recruitment, training, and development programs.
• Develop flexible labor models that address seasonal trends, business cycles, and evolving customer demands.
• Conduct scenario planning to prepare for shifts in labor needs due to new store openings, remodels, or process changes.

Process Improvement & Optimization:

• Lead efforts to analyze, redesign, and standardize operational processes across all retail locations.
• Identify inefficiencies and develop solutions to improve workflows, reduce costs, and enhance store operations.
• Utilize Lean, Six Sigma, or Kaizen methodologies to implement continuous improvement frameworks.
• Document and maintain standard operating procedures (SOPs) to ensure consistency across all business units.

Data-Driven Insights:

• Establish and monitor key performance indicators (KPIs) for productivity, labor efficiency, payroll accuracy, and process improvements.
• Use data analytics to identify trends, gaps, and opportunities for optimization in labor allocation and resource management.
• Collaborate with IT and data analytics teams to develop dashboards and reporting tools for real-time insights.

Project Management:

• Oversee the planning, execution, and evaluation of large-scale projects, including new system implementations, technology upgrades, and process redesigns.
• Manage project budgets, timelines, and resources to ensure on-time and on-budget delivery.
• Provide regular updates to senior leadership on project progress, outcomes, and challenges.

Collaboration & Cross-Functional Support:

• Work closely with Operations, HR, Finance, and IT teams to identify opportunities for cross-functional efficiencies.
• Support field teams with tools, resources, and best practices for labor management and operational productivity.
• Partner with Merchandising and Supply Chain teams to improve end-to-end operational processes.

Team Leadership:

• Build and lead a high-performing Productivity & Process team, providing guidance, mentorship, and development opportunities.
• Foster a collaborative and innovative team culture to achieve measurable improvements in productivity.
• Recognize and celebrate team contributions to organizational success.