What are the responsibilities and job description for the Client Service Specialist position at Marshall University?
Provides technical assistance to computer users. Answers questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing. Provides executive-level support across campus. Serves as a tier 2 technician to support all tier 1 technicians. Provides Mac support as well as pc support.
Salary Range
$38,722 - $50,339: Salary is commensurate with qualifications, experience, and internal equity.
Salary Type
Salary
Time Type
Full-Time
Work Location
MU - Marshall University
Qualifications
Must be able to perform all essential job duties as outlined in the job description.
Required Qualifications
Education
Bachelors degree in Computer Science or related field.
Experience
2 years experience with customer service in a help desk setting. Mac support and PC support.
Preferred Qualifications
Education
Experience
Posting Detail Information
Posting Number
MU1112E
Open Date
02/06/2025
Close Date
Open Until Filled
Yes
Special Instructions Summary
Salary Range
$38,722 - $50,339: Salary is commensurate with qualifications, experience, and internal equity.
Salary Type
Salary
Time Type
Full-Time
Work Location
MU - Marshall University
Qualifications
Must be able to perform all essential job duties as outlined in the job description.
Required Qualifications
Education
Bachelors degree in Computer Science or related field.
Experience
2 years experience with customer service in a help desk setting. Mac support and PC support.
Preferred Qualifications
Education
Experience
Posting Detail Information
Posting Number
MU1112E
Open Date
02/06/2025
Close Date
Open Until Filled
Yes
Special Instructions Summary
Salary : $38,722 - $50,339
