What are the responsibilities and job description for the Client Service Specialist position at marshall?
Provides technical assistance to computer users. Answers questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing. Provides executive-level support across campus. Serves as a tier 2 technician to support all tier 1 technicians. Provides Mac support as well as pc support.