What are the responsibilities and job description for the Coordinator Student Support Services position at Marshall University?
The Coordinator of Student Support Services is responsible for the oversight of student assistance programs and services, including areas such as computer systems sign on, admissions, financial aid, business office, registrar, and career services with the ultimate goal of fostering an enhanced collegiate experience. Additional responsibilities include supervising and directing the work activities of student employees assigned to the area. Job responsibilities require considerable discretion and sound judgment to deliver appropriate services to a diverse to student population. Work is performed under limited supervision, working from established policies and objectives; supervisor/manager is available to resolve more complex problems. Problems faced in this position may address non-routine questions and situations, requiring investigation and/or research of precedents. Decisions may affect the management and operations of an area within a department, and may contribute to important strategy, operations, and business decisions that affect the department.
Responsibilities
Responsibilities
- Strong verbal and written communication skills
- Ability to travel to regional student recruiting events
- Excellent interpersonal skills to work effectively with students, faculty (both core and adjunct), as well as the Chairperson/Program Director, the Directors of Clinical Education, and the Director of Admissions
- Proficiency in common software applications and internet research
- Basic knowledge of MURC, MU, Banner, and BERT
- Must be highly organized, self-motivated, and capable of working independently in a multitasking environment while interacting with multiple individuals
- Ability to manage clinical education databases, reconcile purchases on Pcard, and handle confidential records and documents
- Knowledge of basic medical terminology is desirable
- Ability to organize and coordinate SOPT events such as White Coat and Hooding Ceremonies and new student orientation
- Supervise student workers
Duties
- Provide administrative support to the Marshall University Department of Physical Therapy
- Perform general clerical tasks, including photocopying, faxing, shipping and receiving packages, and maintaining both hard copy and electronic filing systems
- Maintain databases related to admissions and clinical education
- Create and modify documents using Microsoft Office applications
- Assist the Director of Clinical Education in managing clinical contracts and scheduling student clinical rotations
- Assist the Director of Admissions in the admissions process
- Coordinate and set up meetings and conferences
- Perform other duties as assigned
Qualifications
Must be able to perform all essential job duties as outlined in the job description.
Required Qualifications
Education
Associate’s degree
Experience
1-2 years of directly related experience
Preferred Qualifications
Education
Bachelor’s Degree
Experience
Posting Detail Information
Posting Number MU1126E Open Date 03/21/2025 Close Date Open Until Filled Yes Special Instructions SummarySalary : $35,568 - $43,396
