Senior Learning and Development Specialist

Responsibilities:

Learning Design:

• Develop and deliver engaging, interactive, and effective learning programs and curricula based on organizational needs and learning objectives.
• Collaborate with the L&D Manager and internal stakeholders to design and produce learning materials such as e-learning modules, instructor-led training (ILT) guides, job aids, videos, quizzes, and other instructional resources.
• Create methods for evaluating the effectiveness of training programs, such as surveys, assessments, and feedback collection tools. Assist in analyzing data to continuously improve training programs.
• Customize training materials and methodologies for different learning environments (in-person, virtual, hybrid) and diverse learner needs (e.g., adult learners, different learning styles).
• Collaborate with subject matter experts (SMEs) and team leads to gather content, define learning objectives, and ensure alignment with business goals.
• Maintain learning management systems (LMS) and other technology tools to deliver and track training initiatives, including content delivery, progress tracking, and feedback collection.

Training Facilitation:

• Facilitate or cofacilitate instructor-led and virtual training sessions, ensuring a clear, engaging, and effective learning environment by encouraging participation, discussion, and feedback.
• Offer ongoing coaching and support to learners post-training to ensure successful application of learned skills.

Project Management:

• Manage training and other L&D initiatives to ensure timely completion.
• Provide input on training program effectiveness, assist in gathering feedback, and make recommendations for improvements.
• Other tasks, duties, and projects as assigned.

Selection Criteria

Education & Experience:

• Bachelor’s degree in Instructional Design, Education, Human Resources, Business, or a related field.
• Certification in instructional design (e.g., ATD, ADDIE, or similar) or facilitation is a plus.
• Minimum of 3-5 years experience in instructional design and/or training facilitation.
• Experience with e-learning platforms (e.g., Moodle, Articulate, Rise, Storyline, Adobe Captivate) and Learning Management Systems (LMS). Familiarity with Absorb is a plus.
• Proven track record in designing and delivering training programs for different skill levels and audiences. Strong knowledge of adult learning principles, instructional design frameworks, and blended learning solutions.

Other:

• Facilitation, presentation, and communication skills.
• Proficient in Canva and Microsoft Office including Word, Excel, PowerPoint and other software utilized for content creation.
• Ability to analyze training needs and adapt solutions to meet business objectives. Knowledge of Qualtrics or other survey tools are a plus.
• High organizational and project management skills, with the ability to handle multiple projects simultaneously.
• Strong interpersonal skills with the ability to build relationships with learners, stakeholders, and SMEs at all levels across the organization.
• Self-starter with the ability to think critically and function independently.

Working at MarshBerry

Who We Are:

MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all. 

What We Do:

MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers, as well as wealth and retirement plan advisors. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the financial services industry for providing innovative and customized solutions to our clients, with whom we build trusted advisor relationships. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals.

It’s one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following:

• Crain’s Best Employers in Ohio
• The Nation’s Best and Brightest in Wellness
• North Coast 99
• Top Work Places – The Plain Dealer
• Weatherhead 100
• West Michigan’s Best and Brightest Companies to Work for

To learn more about MarshBerry, visit www.marshberry.com.

We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.