Residential Specialist

Job Summary
Support clients by providing supportive and stable housing. Performs daily intake procedure, client file maintenance, client evaluations and support through the continuum. Provides general supervision of client activities, documents pertinent shift information in daily logs, CSTAR™ database program, and client files. Shift work and shift flexibility is a must with this position. We are a 24/7 Operation.

Essential Functions:

• Provide New Client Orientation for Bridges to Independence. Input and maintain client data in CSTAR system.
• Maintain the sober living environment compliance through implementation of drug and alcohol screening procedures. Perform UA testing; interpret results and follow through with the procedures to inform the client of the results.
• Review Service Statistics and correct erroneous data based on the reports.
• Conduct weekly client living area inspections. Inspect cleanliness of the living spaces and inform clients of deficiencies and provide opportunities for life skills education.
• Ensure compliance with the personal belongings policy and with extermination of the facility.
• Document pertinent shift information and observations in activity log, client files, and data management system. Inform case management of pertinent client information by way of the daily log, email or voicemail systems.
• Conduct bed checks according to curfew regulations.
• Ensure compliance with CPS reporting guidelines. Consult with HHSA worker to ensure the best interest and safety of the children in the program.
• Ensure client compliance with house rules and guidelines.
• Monitor breakfast, lunch, and dinner attendance of children in accordance with the Department of Education’s food grants encouraging balanced meals for children.
• Comply with and enforce established policies and procedures.
• Follow established procedures in maintaining a safe & clean environment.
• Follow established procedures in conducting nightly bed checks.
• Provide crisis intervention and management as needed.
• Facilitate monthly resident house meetings.
• Attend meetings as assigned, bringing relevant residential information to the team.
• When directed, order hygiene, office and cleaning supplies for the program.
• Promote and maintain positive communications and working relationships among staff, volunteers, and clients.
• Support the Shared Living Responsibilities Program.
• Generate Remedy Work Orders for Facilities and CSTAR issues.
• Work well in emergency situations
• Perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education and Experience: High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience including six months experience in Social Services. Will consider volunteer work, customer service or other employment that has provided direct customer service or high volume public contact where patience and tack are required and excellent written and oral communication. Ability to concisely and accurately write client incident reports and log critical client information in to CSTAR© client data base. Must possess valid Riverside County Food Handler’s certification.

Market Education and Experience: Twelve units in Human Services and one year in social services and six months in a residential program.

Preferred Education and Experience: BA in Human Services and two (2) years in Social Services field; one year residential; six months experience with homeless population.

Other:

• Must have basic computer knowledge and keyboarding
• Bilingual English/Spanish a plus
• First Aid/CPR Card
• Initial TB testing and yearly basis after onset of employment
• Initial NVCR training certificate and yearly recertification

Skills:

• Ability to work effectively with volunteers.
• Thorough understanding of the organization’s Vision, Mission and CREED.
• Highly developed interpersonal skills and highly effective in working objectively with a diverse group of people.
• Team player willing to accept and promote organizational goals and function with minimal supervision.
• Ability to make decisions based on education preparation and experience, which reflect consistency with organization philosophy, policies and procedures.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid orientation
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Work Location: In person

Salary : $19 - $21