PCH Store Buffet/Food Court Associate

Tokyo Central PCH is looking for associates in our food court and buffet kitchens. Food prep and cashier experience a must. Previous experience with Japanese food preferred, but not necessary. Full time, part time, and temp positions available.

We are very excited in interviewing these team members and request that you bring the following to the table:
- Love food and can present the food nice and neat in the Deli area. Food can be sushi, bread, bento, and freshly cooked dishes from kitchen. 
- To always have a positive attitude and to work well in a team environment. We want our associates can be the strong foundation of the department, make the tasks done, and ensure customers have excellent shopping experience with your friendly attitude and nicely displayed food.   

- Have experience with preparing food in retail setting. We encourage our team members do not only know HOW but also know WHY it’s so important to help our customers have good meal choices and ensure our product quality. 
- To approach every situation with a YES attitude.  Have or be willing to learn how to have the necessary confidence, commitment, and work together with team.   
- The Key personality and characteristics that we require our store associates to have in order for them to accomplish their goals are the following:  Punctuality, Attentiveness, Humbleness, Supportive, Great Sense of Humor, Good Listening Skills, Consistent, Progressive, and Proactive. 

Essential Duties and Responsibilities  (Other duties may be assigned):
·         Processing, cutting, and wrapping Delica items 

·         Maintains a well-organized back stock/cooler area

·         Packaging our food products

·         Cook hot meals (Deli, and Japanese food)

·         Food Preparation

·         Follow recipes and must accurately measure ingredients

·         Maintains good communication with store management, associates and suppliers/vendors

·         Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
·         Assure proper displaying and selling of all Delica products to customers and advise customers on healthy food and answering customer questions.
·         Responsible for cleanliness and sanitation of the Delica back room and front displays.
·         Follow the employee handbook at all times, especially on service standards and appearance.
·         At all times, meet and/or exceed the Tokyo Central store standards in service, quality, and cleanliness.

Customer Service:

·         Providing premier customer service, including greeting them and responding to questions

·         Engaging in suggestive selling and other sales techniques

·         Meets or exceeds Department’s sales goals assigned through the efficient execution of Company policies and procedures

·         Maintains cleanliness of work area, storage area, and selling floor

·         Ensures a safe and clean work environment

·         Cross Training: 

·         Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities.

#ZR