What are the responsibilities and job description for the Remote Live Chat Agent (Hospitality) position at Maryland Center for Hospitality Training?
Job Summary :
We are looking for a Remote Live Chat Agent to assist customers with inquiries, bookings, and support through online chat. You will provide prompt and friendly service while handling multiple conversations efficiently.
Requirements :
- Previous experience in customer service, hospitality, or chat support is a plus.
- Strong written communication and problem-solving skills.
- Ability to multitask and handle multiple chats at once.
- Basic knowledge of hotel booking systems is a bonus.
- Availability for flexible shifts, including weekends and holidays.
