HR Assistant/Front Desk Receptionist

Our client in Worcester, MA is looking for an Human Resources and Front Desk Assistant on a temp to hire basis.

This role will perform administrative tasks to support effective and efficient operations of the organization’s Human Resources Department, along with supporting the front desk as the first point contact for employees, internal and external clients. They will provide administrative support to the Human Resources department by managing employee records, assisting with recruitment, coordinating onboarding processes, answering employee inquiries regarding benefits and policies, and maintaining HR databases. In addition to the Human Resources responsibilities, the Human Resources and Front Desk assistant will be responsible for managing the front desk, along with following front desk protocols and procedures, and answering any inquiries regarding office supply requests and assisting the Jr. Executive Assistant with maintaining an inventory of office equipment. This is a very busy non-profit agency that specializes in housing.

Key Responsibilities

• Maintain accurate and up-to-date Human Resource files, records, and documentation.
• Assist with recruiting duties such as reviewing resumes, conducting phone screens, coordinating and scheduling interviews, following up with candidates, calling references, etc.
• Support human resource onboarding activities, including orientation logistics and employee documentation.
• Responsible for creating, updating, and closing job ads on website and several different job boards, along with ensuring up-to-date information.
• Assist with offboarding by collecting company property and updating records.
• Answer frequently asked questions from applicants and employees in relation to standard policies, benefits, hiring processes, etc.
• Maintain integrity and confidentiality of human resource files and records.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provide clerical support to the Human Resources department.
• Provide administrative support before, during, and after job fairs, as needed.
• Coordinate office supplies, conference room scheduling, and event logistics as needed. Maintain inventory of office supplies and equipment to ensure proper and efficient supply ordering as needed.
• Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Responsible for supporting clerical tasks to support administration including being at the front desk and back up support for overflow of calls.
• Open, stamp, sort, and distribute mail including logging in appropriate systems.
• Lead with Integrity, Empathy, Empowerment, Pride, and Passion as Part of our Community with a Commitment to a Better Tomorrow.
• Encourage a positive work environment that is inclusive and supportive of change.
• Communicate across all channels with transparency.
• Other duties as assigned by supervisor.
  
  

Experience Requirements

• 2 years of administrative experience in recruitment and/or human resources or related field.
• Highly motivated self-starter.
• Excellent time management, organizational, and communication skills.
• Possess a high level of attention to detail and accuracy. Able to maintain strict confidentiality.
• Excellent attention to detail, organizational skills, and the ability to handle multiple projects simultaneously.
• Strong communication skills and the ability to work collaboratively with leadership, staff, and both internal and external clients
• Proficient with Microsoft Office Suite or related software and the ability to learn new software systems.
• Bilingual required; Spanish/English preferred.