What are the responsibilities and job description for the Sales and Customer Service Representative position at Massage Envy SPA Cedar Rapids?
Do you have a passion for helping others? At the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay:
- Hourly pay plus commission
- 401(k)
- Health insurance
- Dental insurance
- Employee Referral bonus program
- Flexible schedule- better work life balance
- Great peaceful work environment
- Contest, prizes and fun team building environment
- Holiday party and picnic
- Discounted massages and facials for staff and their family
- 40% off products
- In-depth training
Qualified Candidates:
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day:
- Provide outstanding sales and customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home care retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Flexible schedule
Ability to Commute:
- Marion, IA 52302 (Required)
Work Location: In person
Salary : $12 - $14