What are the responsibilities and job description for the Front Desk Receptionist - Massage Office position at Massage Strong?
Join the Massage Strong Family! Front Desk Receptionist Needed
Location: 1170 Manchester Street, Lexington, KY 40503
Pay: $17/hr. | Part-time or Full-time
Perks: Free monthly massage unlimited hot yoga 50% employee discount
Are you passionate about health and wellness? Love being the heartbeat of a high-energy, purpose-driven workplace? Massage Strong — Lexington’s go-to spot for deep tissue massage — is hiring a Front Desk Receptionist to join our team!
We’ve built a team culture that’s fun, independent, respectful, growth-minded, and passionate about helping others feel their best. If you're upbeat, organized, and love making someone’s day just a little easier, you’ll feel right at home with us.
What You’ll Do/Job Responsibilities
As our receptionist, you'll be the warm and welcoming face clients see first. You’ll keep our studio running smoothly and our massage therapists days running smoothly. Here’s a snapshot of your day-to-day:
- Greet every client like they’re the highlight of your day, we pride ourselves on excellent customer service.
-Answer phone calls, schedule appointments, and manage client and massage therapist communications
- Help clients navigate our services and match them with the right massage therapist
- Keep the front desk area organized and inviting
- Coordinate with therapists on client needs and any changes to the schedule
- Handle basic clerical tasks: emails, appointment confirmations, mail sorting, light cleaning, and more
- Stay proactive and efficient
What We’re Looking For
- Energetic, professional attitude with a passion for customer service
- Strong communication skills — written and verbal
- Solid organizational and multitasking abilities (this is a fast-paced environment!)
- Calm under pressure and solutions-focused when challenges come up
- Tech-savvy with basic knowledge of scheduling systems (we’ll train you!)
- A background or interest in health, wellness, or fitness is a bonus!
Schedule & Hours
We’re currently hiring for:
Monday–Wednesday: 1 PM – 6 PM
Saturday: 8 AM – 2 PM
All of these times need to be available each week, these are not flexible.
Flexibility for additional hours a plus. Must be available to work on-site.
Why You'll Love Working Here
- Incredible Perks: Free monthly massage 50% employee discount free unlimited membership to Sterling Hot Yoga
- Awesome Culture: We’re proud of our supportive, driven, and friendly team
- Mission-Driven: We help people feel better every single day — and it feels amazing
- Prime Location: Our Manchester office is a beautiful, vibrant space in the heart of Lexington.
If you’re ready to be part of something meaningful and work with a team that values your time, your independence and your skill set, then it's time to apply!
Apply today and let’s make magic happen — one massage at a time.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 20 – 22 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- No nights
- Weekends as needed
Ability to Commute:
- Lexington, KY 40508 (Required)
Work Location: In person
Salary : $17