What are the responsibilities and job description for the Senior Director of Operations position at MasTec Communications Group?
MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.
At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.
Responsibilities
The Sr. Operations Director is responsible for the strategic planning and leadership of the Market operations to ensure revenue targets are achieved.
Essential Duties and Responsibilities:
- Develop and leads a culture of operational excellence in areas of safety, quality, and customer satisfaction
- Develop operational goals in connection with the overall Company goals to ensure targets are successfully achieved
- Accountable for the profit and loss performance in the achievement of Company financial and revenue goals
- Responsible for establishing and maintaining customer relationships to drive growth and continued success in the Market
- Responsible for all operations including optimizing activities for the project management team for the Market
- Provide direction and support for the Program Managers and/or Project Managers in the development and scheduling of training programs and performance objectives
- Execute the directives and communicate directly with the Senior Leadership team
- Responsible for directing all back-office functions for the market including project controls, data integrity, warehouse inventory management, and project closeouts
- Responsible for building and leading a high performing team including attracting, retaining and developing talent within the Market
- Other duties as needed
Qualifications
Skills and Experience:
- Bachelor's degree in Project Management or related field
- 10 years of directly related leadership experience with construction background; general contractor experience, preferred
- Strong experience in budgeting, forecasting, fulfilling staffing requirements, training, and safety compliance.
- Previous site management experience as well as experience maintaining a good relationship with the client and suppliers
- Hands-on experience with directing the activities of contractors and crews for mechanical, electrical, civil, and structural construction in an industrial setting
- Ability to read engineering drawings maps
- Customer Service - Responds promptly to customer needs; solicits customer feedback to improve partnership
- Ability to develop and produce structural modification drawings and be accurate and detail oriented.
- Proficient in computer software programs, including the Microsoft office suites
- Communication Skills - Excellent communication skills; speaks clearly and persuasively in positive or negative situations; listens and gets clarification; demonstrates group presentation skills
- Planning/Organizing - Excellent time management; organizational; plans work activities; sets goals and objectives; develops realistic action plans;
- Dependability - Follows instructions, responds to management direction; keeps commitments
Hard work pays off. See what you’ll get for your effort:
Financial Security
- 401(k) with company match
- Employee Stock Purchase Plan (ESPP)
- Life insurance
- Short-term and Long-term disability
- Red Wing Boot Voucher
Health and Wellness
- Medical, dental and vision insurance
- Dependent care and medical flexible spending accounts
- Employee Assistance Program (EAP)
Work/Life Balance
- Paid time off
- Paid holidays
- Family and medical leave
- Bereavement leave
We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec!
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MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
