What are the responsibilities and job description for the Shelter Assistant position at Matanuska-Susitna Borough?
This position performs duties related to the care and management of shelter animals, and administrative and customer service support.
Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.
F1 - F5 - DOE
High school diploma or equivalent.
One year of experience, sufficient to understand the basic principles relevant to the major duties of the position. Experience directly related to the work performed is preferred. Related experience may include: animal care and handling, veterinary care, customer service, interpersonal communication, conflict resolution, organizational skills, safety protocols, animal behavior training, general custodial and/or cleaning experience.
Must complete a baseline audiometry screening and will be required to undergo annual testing as part of the Animal Shelter’s Hearing Conservation Program.
Must successfully pass a pre-employment background check and physical.
Completion of required Incident Command System (ICS) courses in accordance with established Borough policy.
- Processes, vaccinates and microchips animals.
- Receives and screens phone calls.
- Provides assistance to the public; processes adoptions and animal returns.
- Manages customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Inputs data into computer data base systems; retrieves, verifies, and corrects information from the computer system.
- Collects monies or processes credit cards for fees.
- Restocks shelter supplies.
- Mops floors; washes, dries and folds laundry; cleans food dishes and litter trays.
- Feeds and waters shelter animals.
- Cleans and disinfects kennels.
- Prepares clean kennels for occupations.
- Washes food and water bowls and litter pans.
- Provides assistance to the Veterinarian as needed.
- Euthanizes animals under staff oversight.
- Provides direction of shelter volunteers.
- Performs minor facilities maintenances; paints, changes filters, replaces light bulbs.
- Performs related duties.
Salary : $22 - $24
