What are the responsibilities and job description for the Incident Manager position at Matlen Silver?
Job Title: Incident Manager
Duration: 12-18 Months
Location: Jersey city NJ or NYC office. (Onsite 3 days per week)
Required Pay Scale: $65-70/hr W2
***Due to client requirements this role is only open to USC or GC candidates***
Job Summary:
- Strong background focused in problem management (does not want it to just be a small part of their career, wants problem management to be their primary discipline). Must specialize in Problem management.
- Industry knowledge from other large banks. Worked within large bank processes and enforced them.
- Application knowledge (Unix and Windows OS) *will not be a developer but will need to understand the tech in order to make decisions
- Understand process of an incident manager
- Root cause analysis
- Gap analysis
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600
Salary : $65 - $70
