What are the responsibilities and job description for the Comfort Systems Expert position at Mattioni Plumbing, Heating & Cooling?
Key Responsibilities
Customer Service: Deliver top-notch customer service by communicating clearly and professionally with customers, ensuring they make informed decisions about their home comfort systems.
Service Delivery: Recognize and recommend additional services, including system upgrades, maintenance agreements, and new installations, to enhance customer satisfaction and loyalty.
Scheduling: Coordinate seamlessly with Dispatch and the Service Manager to maintain an efficient daily schedule.
Vehicle Maintenance: Keep your company vehicle clean, organized, and fully stocked to ensure preparedness on every job.
Paperwork: Maintain accurate and timely completion of all paperwork, including service records, dispatch notes, and invoices.
Professionalism: Uphold a polished, professional appearance at all times to represent the company's commitment to quality.
Training: Participate in ongoing training to develop your skills and stay up-to-date with industry standards.
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