What are the responsibilities and job description for the Entry Level Customer Services Representative position at Maverick Solutions Inc?
We are seeking an enthusiastic and motivated Entry-Level Customer Service Representative to join our expanding team. If you’re passionate about delivering outstanding customer service and are eager to start your career in customer support, this is the perfect opportunity for you!
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat, offering information about products, services, or company policies.
Professionally address and resolve customer concerns and issues, ensuring timely and effective solutions.
Accurately input customer information into the database or CRM system, maintaining up-to-date records.
Work closely with team members and supervisors to enhance customer service processes and ensure a positive customer experience.
Gather and document customer feedback to help drive improvements in products and services.
Required Qualifications:
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to handle customer inquiries professionally, with empathy and patience.
Problem-solving skills and attention to detail.
Ability to work well in a team environment and meet performance goals.
Benefits:
Competitive Compensation: Enjoy a competitive salary and performance-based rewards.
Career Advancement: Opportunities for growth and promotions within the company.
Training & Development: Receive ongoing training to enhance your customer service skills and professional growth.
Supportive Team: Join a friendly and collaborative team that values your contributions and fosters a positive work environment.
Why Join Us?
This is a fantastic opportunity to begin your career in customer service with a growing company that values hard work, customer satisfaction, and team spirit. If you're ready to grow your skills in a dynamic environment and help customers have a great experience, we want to hear from you!
Apply Today and take the first step toward a rewarding career in customer service!
Salary : $35,000 - $60,000
