What are the responsibilities and job description for the Program Specialist - ODP position at Maxim Healthcare Services?
- Performs reviews of weekly and quarterly record reviews for Quality Management Programs and Individual Support Plan (ISP)
- Assists in coordinating and reporting results for the ODP program
- Provides customer service to Service Coordinators, Case Managers, Individual Participants and Staff
- Proactively communicates and collaborates with external customers to review services/supports and troubleshoot
- Creates and maintains best practice guides, SOPs, and ODP QM Plan
- Works independently under direction of Business Development Manager and Director of Business Operations
- Identifies areas of improvement within staff training, services rendered and program as a whole
- Works directly with internal and external staff to train and support best practices in conjunction with the ISP and Chapter 6100 regulations
- Identifies, documents and communicates issues specific to a lack of progress towards outcomes established by the ISP/Program that impact the delivery of care
- Elicits new requirements using interviews, document analysis, requirements workshops, business process descriptions, and workflow analysis
- Performs other duties as assigned/necessary
- Bachelor’s Degree in Social Services strongly preferred
- One to three (1-3) years of experience in the Intellectual or Developmental Disability (IDD)
- Computer proficiency, including Microsoft Office, required
Health and Wellness
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
