What are the responsibilities and job description for the Assistant General Manager position at Maxime's?
We are hiring for an Assistant General Manager for Zodiac at Maxime’s!
Maxime’s is NYC’s newest private member’s club from entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2025, Maxime’s mission is to provide exceptional and discreet service for our members through unparalleled hospitality. Our members will feel as though they are in a private home, enjoying outstanding food and wine surrounded by stunning decor.
Reporting to the General Manager, the Assistant General Manager will assist the overseeing Front of House restaurant operations, providing a level of service that exceeds guest expectations, and ensuring all staff work together as an effective team to deliver exceptional hospitality.
Duties & Responsibilities
Maxime’s is NYC’s newest private member’s club from entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2025, Maxime’s mission is to provide exceptional and discreet service for our members through unparalleled hospitality. Our members will feel as though they are in a private home, enjoying outstanding food and wine surrounded by stunning decor.
Reporting to the General Manager, the Assistant General Manager will assist the overseeing Front of House restaurant operations, providing a level of service that exceeds guest expectations, and ensuring all staff work together as an effective team to deliver exceptional hospitality.
Duties & Responsibilities
- Deputize for the General Manager in their absence.
- Ensures exceptional service standards and Member satisfaction across all dining rooms within the Club through collaboration with all departments.
- Promotes a team culture and passion for hospitality, food and beverage.
- Sets an example for impeccable service, maintaining the ability to step into any role in the restaurant in the absence of staff or during moments of high volume.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Promotes an exceptional team spirit, building good morale and trust among the team through hands-on leadership.
- Ensures that all team members are knowledgeable about Company history, food and beverage products, steps of service, and safety protocols.
- Responsible for managing performance of team members by providing continuous feedback (recognition, coaching or documenting infractions when necessary).
- Professional work collaboration with experts in the food and hospitality field
- Opportunity to work with a exceptional products and in unique environments
- To be part of a growing team and regularly engage together in cross- company dialogue and exchange
- Comprehensive benefits plan, including medical, dental, vision and life insurance.
- Generous paid time off programs (vacation and personal days).
- 401k retirement savings plan with company match.
- Pre-tax commuter benefits.
- Work life and wellness benefit platform.
- Discount program offering Retail, Restaurants & Activities discounts.
- Freshly prepared Staff Meal whilst on duty.
- Uniform and dry cleaning provided.
- Guaranteed Sunday off
- $1000 referral fee
- & more!
- Minimum 2 years’ experience working in a fine dining restaurant and/or hotel.
- Proficiency in a variety of technology systems, especially Microsoft Office, Microsoft Excel, Google Suite, POS platforms, reservation management platforms, and various business analysis programs.
- Current NYC Food Protection Certificate.
- Willingness to maintain a clean, healthy, and safe working environment.
- Ability to work independently, with minimal supervision.
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
- Ability to be flexible with job demands and open-minded when being asked to complete tasks.
- Ability to operate and use all equipment necessary to run the restaurant.
- Ability to operate with grace under pressure.
- Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds.
- Ability to work varied hours/days as business dictates.
- Ability to stand for up to 8-10 hours a day.