Demo

USAC Admin 1 - ACP Lifeline Reviewer (BILINGUAL)

Maximus Services, LLC
Remote in Tysons, VA Remote Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025
Description & Requirements

Maximus is currently looking for a Remote Bilingual Reviewer. The Bilingual Reviewer (Lifeline) will review and process applications and supporting documentation in order to determine eligibility for funding commitments based on the USAC Program procedures and guidelines.

This is a fully remote position-can be filled from anywhere in the continental USA.

This position requires bilingual proficiency in languages as specified (English/Spanish)

You will be required to provide your own equipment.

Current experience supporting Maximus in a Reviewer (Lifeline) role required.

Essential Duties and Responsibilities:
  • Research and resolve discrepancies with provider documents.
  • Review information keyed into the system to verify the accuracy of data.
  • Monitor data/image quality of scanned documents.
  • Follow established policies and procedures for index and imaging without deviation.
  • Maintain confidentiality and security of relevant information.
  • High School diploma or GED required
  • Proficient in the use of computers
  • Works on assignments that are routine in nature, ability to stay focused to complete work assignments
  • Acquires job skills and learns applicable policies and procedures to complete assignments.
  • Able to read, understand & perform assignments within prescribed guidelines.
  • Communicates routine information in a clear and accurate way with internal & external contacts.
  • Ability to work as a team member, as well as independently
  • This position requires bilingual proficiency in languages as specified (English/Spanish)

Home Office Requirements:

  • Hardwired internet (ethernet) connection
  • Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
  • Private work area and adequate power source
  • Computer/Laptop (no tablets or Chrome books)

Minimum Requirements

  • High school diploma, GED, or equivalent required.
  • 0-2 years of relevant experience required.
  • This position requires bilingual proficiency in languages as specified.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

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