What are the responsibilities and job description for the Technical Support position at MBI LLC?
Skill
Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams
Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices
Ability to communicate effectively verbally and in writing with individuals and groups
Experience working with help desk request tracking and reporting tools
Strong Customer Service skills that include a "customer first" attitude
Provide computer training for field staff
Knowledge of computer/mobile device applications and how they operate in an enterprise environment.
Experience with creating training documentation.
Job Type: Contract
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Hourly pay
Schedule:
- 8 hour shift
Experience:
- Customer service: 5 years (Required)
Ability to Commute:
- Salem, VA 24153 (Preferred)
Ability to Relocate:
- Salem, VA 24153: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $25
