What are the responsibilities and job description for the Accounts Receivable Specialist position at McKinney Door and Hardware, Inc.?
Company Summary
McKinney Door Solutions is a commercial door and hardware supplier to the Commercial General Contracting Industry. McKinney supplies all products associated with the door industry, offers installation services, access control, and locksmith services. McKinney has been servicing the building industry since 1964. We believe in a strong customer focus while maintaining a positive work environment for all our personnel.
Summary
The Accounts Receivable Specialist is responsible for the billing and collection of customer receivables and following up on past due accounts, including the resolution of customer deductions. This role is responsible for the organization and submission of all pay application billings and will be responsible for maintaining relationships with our premier customers.
Responsibilities:
- Conduct A/R collections by directly contacting customers, investigate and resolve customer queries as required.
- Proactively monitor customer account details for non-payments, delayed payments, and other irregularities. Collaborate on implementing and monitoring a plan for collecting outstanding amounts due. Negotiate payment plans with customers to resolve outstanding balances.
- Maintain records of contacts and attempted contacts with delinquent customer accounts, as well as records of any payments collected from the customer.
- Review aging report, send statements and report weekly to management. Submit regular reports on the status of unpaid accounts and any repayment progress.
- Maintain accurate customer billing and account information.
- Process liens for past due invoices.
- Responsible for the complete pay application billing cycle, with 100 active projects. Process and maintain pay applications through customer portals (Textura, Procore, GC Pay, etc.). Submit billings timely, follow-up on submitted invoices, and ensure they have been accepted for payment.
- Monitor payer websites for updates and communicate accordingly.
- Execute lien waivers and affidavits in all applicable states as required.
- Process new customer credit applications, collecting required documents and running credit checks for credit approval from management.
- Create new customer profiles including assessing the correct tax rates with accuracy and efficiency.
- Collection and maintenance of W-9's, COIs, resale certificates, and sales tax exemptions.
- Answer inquiries from customers and department personnel regarding accounts receivable policies and procedures.
- Maintain a professional and personable nature when communicating with customers and team members.
- Assist in the preparation and process for all sales tax filings.
- Support management through research for information and preparation of special reports on accounts receivable.
- Provide support to the other members of the finance team and company.
- Other duties as assigned.
We have a competitive benefits package including 10 company holidays, PTO, a generous 401(k) match, along with plenty of supplementary benefits, even a gym reimbursement!
Minimum Requirements
- High school diploma or equivalent
- 1-3 years experience in construction industry
- 1-3 years of customer service in a collections environment
- Proficiency with Microsoft Office suite, especially Excel
- Familiarity with Colorado sales taxes and sales tax exemptions
- Strong organizational skills including effective time management, prioritization, and follow-up
- General knowledge of business terminology and accounting processes
- Ability to work and think independently and as part of a team
Preferred Requirements
- Bachelor’s degree from an accredited college or university with major coursework in accounting, business administration, or a related field
- 3-5 years experience in construction industry
- 3-5 years experience in accounts receivable and collections
- Working knowledge of Colorado sales tax jurisdictions and exemptions with an understanding of Home Rule City regulations
- Experience billing on pay applications
- Familiarity with various pay application platforms including Textura, GC Pay, and Procore
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Experience:
- Accounts receivable: 1 year (Preferred)
Ability to Commute:
- Colorado Springs, CO 80903 (Required)
Work Location: In person
Salary : $26 - $28