What are the responsibilities and job description for the Front Office Coordinator - Monroe position at Mcleod Centers for Wellbeing?
At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!
McLeod Centers for Wellbeing is currently searching for a Front Office Coordinator to work in our Medication Assisted Treatment (MAT) Program in Monroe, NC.
The hours for this role are Monday to Friday, 5:00 am – 12:30 pm.
How will you help us achieve our mission? You will:
- Be the first point of contact for our patients and visitors.
- Ensure the smooth operation of the front office by managing administrative tasks, handling inquiries, providing excellent customer service, and performing reception duties.
- Coordinate with other departments to ensure seamless communication and workflow.
What are the qualifications needed for this role?
We are looking for a minimum of a High School diploma or GED equivalent. Prior office administration experience, particularly in a healthcare setting with careful attention to patient confidentiality/HIPAA is strongly preferred.
What we offer you as an employee:
- Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
- Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group-term life insurance, and an Employee Assistance Program.
- Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
- Generous Leave Policies: Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave.
- Holiday Benefits: Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience. You will also receive a paid day off during your birthday month as our way of recognizing and celebrating you as a valued member of our team.
- PSLF Eligible: As an employee of a non-profit organization, you qualify for Public Student Loan Forgiveness to assist with your student loans.
- Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures.
Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!
