What are the responsibilities and job description for the Customer Service Specialist position at MDC Interior Solutions?
About the Role
We are seeking a highly motivated and organized Customer Service Specialist to join our team at MDC Interior Solutions. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers via phone, email, and chat.
As a Customer Service Specialist, you will work in a fast-paced call center environment, responding to customer inquiries and resolving issues in a timely and professional manner. You will also be responsible for entering orders, processing payments, and managing inventory levels.
In addition to your technical skills, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
Key Responsibilities:
- Answering customer calls and emails in a timely and professional manner
- Providing product information and answering customer questions
- Processing orders and managing inventory levels
- Resolving customer complaints and issues in a fair and efficient manner
About Us
MDC Interior Solutions is a leading wallcovering and design solutions company headquartered in Glendale Heights, IL. We have a proven track record of delivering innovative products and exceptional customer service to our clients.
We are committed to building long-term relationships with our customers and partners, and we believe that our employees are the key to our success. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
