What are the responsibilities and job description for the Administrative Assistant/Receptionist position at MDI Access, Inc.?
Job Title : Administrative Assistant / Receptionist
Location : Alsip
Industry : Electrical contracting, design, and consulting
Reports To : CEO
Job Type : Full Time
Salary : $45,000 - $55,000 depending on experience.
Position Overview :
Our company is a leading electrical contracting, design, and consulting firm specializing in the development of data centers. We are seeking a highly organized and proactive Administrative Assistant / Receptionist to join our team. The ideal candidate will be providing administrative support for the company, ensuring the smooth operation of the office. This position will also be the first point of contact for visitors and callers, providing a positive and professional image for the company.
Key Responsibilities :
Reception Duties :
Greet and assist visitors in a courteous and professional manner.
Answer phone calls, direct inquiries to appropriate personnel, and take messages.
Manage the front desk area, ensuring it is organized, clean, and welcoming.
Handle incoming and outgoing mail and packages.
Schedule appointments and coordinate conference room bookings.
Administrative Support :
Perform general administrative tasks such as filing, data entry, and document preparation.
Assist with scheduling meetings, travel arrangements, and events.
Maintain and organize office supplies, placing orders as necessary.
Prepare and distribute office correspondence, memos, and reports.
Assist with managing calendars and coordinating meetings for staff.
Support other departments with clerical tasks as needed.
Customer Service :
Provide exceptional customer service to visitors, clients, and vendors.
Handle sensitive information with confidentiality and professionalism.
Qualifications :
High school diploma or equivalent (Associate's or Bachelor's degree preferred).
Proven experience as an administrative assistant, receptionist, or in a customer service role.
Strong proficiency in Microsoft Office 365 (Word, Excel, Outlook)
Excellent communication skills, both written and verbal.
Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
Ability to work independently and as part of a team in a fast-paced environment.
Professional demeanor and appearance.
Preferred Skills :
Basic knowledge of network login / credentials, backups, and other operating systems and procedures.
Experience with office equipment, including multi-line phone systems and network copiers.
Basic knowledge of office bookkeeping or accounting procedures.
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