What are the responsibilities and job description for the Front Desk Agent position at Meadow Lake Resort?
Meadow Lake Resort is seeking a knowledgeable, experienced, friendly, and energetic Front Desk Agent / Guest Service Associate
Meadow Lake Resort is just minutes from every adventure you will want to experience in Montana’s majestic Flathead Valley. Meadow Lake offers a mix of lodging including 24 hotel rooms and 114 Condo units totaling 194 total units across the property. Meadow Lake is located in beautiful Columbia Fall, MT. The resort has much to offer our guest including an 18-hole golf course, onsite restaurant, multiple pools and hot tubs along with a fitness center. Meadow Lake is looking to add team members to one of the premier properties in Northwest Montana.
ESSENTIAL RESPONSIBILITIES
- Check guests in and out, book reservations, provide information and additional services to guests as needed.
- Attend to guest needs and resolve guest problems.
- Issue keys and process payments.
- Work to ensure maximum guest satisfaction at all times.
- Assist as needed to ensure maximum inventory is available.
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
- Basic computer skills
- Good communication skills
- Property Management System knowledge a plus
- Knowledge of local attractions, activities, and services preferred
EXPERIENCE
- Hospitality
- Customer Service
Meadow Lake Resort is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work Remotely
- No
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid vacation and sick time
- Vision insurance
- Company incentives
Education:
- High school or equivalent (Preferred)
Work Location: One location
Job Type: Part-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Weekends only
Work Location: In person
