Quality Data Analyst [14106]

We are recruiting a Quality Data Analyst to join our team to support our client in the automotive industry

RESPONSIBILITIES:

• Managing corporate warranty policies, processing repair orders for warranty payments, supervising assistants, managing accounting records, and supporting the Department Manager in budget and expense allocation
• Creating reports and databases, managing department business automation equipment, software, and data, and serving as the System Administrator for x-time (web scheduler) and DealerCONNECT for PQRC
• Work closely with Corporate Warranty Administration, the Warranty Parts Return Group, and the Shop Operations Manager to ensure efficient and effective warranty operations
• Manage Corporate Warranty Policy: Ensure compliance with corporate warranty policies and procedures
• Review and update warranty policies as needed
• Process Repair Orders for Warranty Payment: Accurately process repair orders for warranty claims
• Ensure timely payment of warranty claims.
• Manage Accounting Records: Maintain accurate accounting records for warranty transactions. Assist in financial reporting and analysis
• Assist Department Manager in Budget and Expense Allocation: Support the Department Manager in budget planning and expense management
• Monitor and report on budget performance.
• Create Reports and Databases: Develop and maintain reports and databases to support warranty, business, and vehicle repair operations
• Provide data analysis and insights to the Department Manager
• Manage Department Business Automation Equipment, Software, and Data
• Oversee the management of business automation tools and software
• Ensure data integrity and security
• System Administrator for x-time (Web Scheduler): Manage the x-time system for scheduling and tracking warranty repairs
• Provide training and support to users
• DealerCONNECT System Administrator for PQRC: Ensure system functionality and user access
• Work with Corporate Warranty Administration: Review Warranty Bulletin drafts prior to release
• Collaborate with the DealerCONNECT group on proposed application revisions
• Provide user feedback on proposals and test applications prior to release
• Serve as a liaison to the Detroit Warranty Administrators Guild
• Create Reports and Databases for Warranty Parts Return Group
• Develop reports and databases to expedite the processing of warranty parts return paperwork
• Ensure accurate tracking and documentation
• Work with Shop Operations Manager: Assist in the coordination of department Town Halls and events
• Create tracking reports for shop productivity and efficiency

REQUIRED SKILLS & QUALIFICATIONS:

• Bachelor's degree in Business Administration, Automotive Technology, or related field
• Minimum of 3 years of experience in warranty administration or related role
• Strong knowledge of warranty policies and procedures
• Proficiency in business automation software and systems (e.g., x-time, DealerCONNECT)
• Excellent organizational and supervisory skills
• Strong analytical and problem-solving abilities
• Effective communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams

OTHER PERKS & BENEFITS:

• Cost-sharing medical & dental benefits after 30 days
• 401K plan after 90 days

MEDA offers an excellent referral bonus. Great candidates know great candidates.