Front Desk Coordinator

Job description

Front Desk Coordinator Job description:

Are you passionate about health and wellness and looking for a rewarding career opportunity? Our weight loss clinic is seeking a highly motivated and results-driven Medical Front Desk Coordinator with Medical, Sales, or Nutrition Experience to join our team and help our patients achieve their weight loss goals.

If you have a passion for wellness and are committed to providing excellent customer service, we would love to discuss an opportunity to join our team at Medi-Weightloss Clinic of Stamford & Wilton CT.

The Medi-Weightloss weight loss program was developed based on the five keys to wellness: nutrition, fitness, medicine, education, and motivation.

At Medi-Weightloss, our mission is not only to help patients achieve their weight loss goals but to help them achieve long-term wellness. We understand that wellness encompasses much more than weight loss and that is why we are always working to ensure that all aspects of our patients' health are improved while on our program. In addition to offering individualized physician-supervised weight loss programs for adults, Medi-Weightloss also offers specialized weight loss programs for adolescents and for individuals at risk of or currently are diagnosed diabetics through its Acute DM Program.

Front Desk Coordinator Responsibilities:

· General Office responsibilities: Executes daily Opening / Closing procedures, collection & data entry of patient registration paperwork, Patient scheduling, EMR reports, scheduling patients, handling phone calls and voice messages, check-in and check-out cash handling, product sales, product inventory, and banking.

· Perform insurance verification and pre-authorization

· Provider schedule management keeping with a focus on improving efficiency and overall productivity while maintaining optimal patient experience.

· Answer inbound calls from potential patients inquiring about the program and/or requesting to schedule an initial consultation.

· Manage all aspects of the Internet Lead System including inbound & outbound support, call tracking, and patient scheduling.

· Consultation- through individual consultations, present the company services and promote the value plans.

· Utilizing a “hands on “approach in upholding company policies and standards regarding clinic operations and cleanliness.

· Conducts follow up calls to patients to discuss the patient’s progress and address any missed appointments.

Front Desk Coordinator Requirements

• Must have experience working in a Medical, Dental, Physical Therapy, Chiropractic or similar office.
• Medical Assistant or Nutrition counselor experience a plus
• Ability to work on Saturday from 7 am to 1 pm

Front Desk Coordinator Other Skills/Abilities

· Must be able to multi-task, apply critical thinking skills, and provide highest level of customer service at all levels of the operation

· Interpersonal / human relations skills

· Ability to maintain confidentiality

· Must demonstrate excellent communication skills both oral and written

· Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.

· Attention to detail with the ability to multi-task and work in a fast-paced environment.

· Must have a CAN DO attitude

Company website:

https://mediweightloss.com/locations/Stamford/

https://mediweightloss.com/locations/Wilton/

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person